General Enquiries & Emergencies
(07) 3810 6666

TTY Phone
133 677 then ask for
07 3810 6666

Accessibility Options: A A Adjust contrast


Household Refuse and Recycling Collection Service

Most Ipswich households are provided with a 240-litre mobile wheelie bin for refuse disposal and can choose either a 240-litre or 360-litre wheelie bin with a yellow lid for recyclable waste.

  • The refuse collection service is provided weekly.
  • Household recyclables are collected fortnightly.
  • An optional green waste service is also available on request.
  • All bins remain the property of Ipswich City Council and should not be used for any other purpose than the disposal of waste.
  • The charges for a weekly refuse collection service and a fortnightly recyclables collection service is $79.00 per quarter ($316.00 per annum) for the 2014/2015 financial year. These charges appear on your quarterly rates notices.

To check which day and week your bins are serviced or to download a calendar click here.

If you would like a copy of the calendar please contact Council on (07) 3810 6666. You can also get this information from our Ipswich Bin App.

Wheelie Bin Placement and Collection 

  • Household refuse, recycling and green waste is collected from the kerbside in Ipswich every weekday of the year including Christmas Day. Please put your bins out for collection on your designated day even if it falls on a public holiday.

With over 100,000 household waste collection services scheduled each week, it is important that we work together to ensure the services run as smoothly as possible.

You can assist us by:

  • Placing your bins out for collection before 6.00 a.m. (5.00am on public holidays) on the day of your scheduled collection.
  • Placing your bins in a position that is suitable for the truck to service the bin.
  • Returning your bins to their storage location before the end of the next day after collection.

Tips for Bin Presentation: 

  • Face bin handles away from the road.
  • Leave a 1metre gap between each bin.
  • Place bins no more than 1 metre from the kerb edge so the the truck can reach the bins.
  • Keep bins clear of overhead lines and trees.
  • Keep contents of your bin under 50kg.
  • Ensure bins are not overfilled - lids must close securely.


Placement of waste containers outside property boundaries

In order to reduce the safety hazards from wheelie bins located on the footpath or kerbside, Council has adopted a local law that does not allow the owner or occupier of premises to place any waste containers outside the property boundary before the day of collection.

  • All waste containers must also be taken back within the property boundary no later than the day after the day of collection.
  • Council may issue a fine if you do not have a reasonable excuse for not following these requirements.

What can you place in your yellow-lidded recycling bin?

  • Aluminium and steel cans (including aerosols)
  • Paper (including magazines and advertising material)
  • Cardboard (including milk and juice cartons. No waxed cardboard)
  • Glass bottles and jars (Remove lids)
  • Plastic bottles and containers (remove lids. No styrofoam)

What Can I Recycle In My Recycling Bin Fact Sheet  (PDF, 683.7 KB)

Recycling tips

Only place the correct items in your recycling bin. If it is not on the list then it cannot be recycled in the Ipswich collection service.

  • Place all items loosely in the recycling bin - not in plastic bags. Bagged recyclables don't get recycled - they get dumped.
  • Rinse containers and only recycle clean paper and cardboard.
  • Remove lids from bottles, jars and containers. Place them separately in the recycling bin.
  • Think safe. All recyclables are sorted by hand, so never put syringes or other dangerous items in your recycling bin.  

Where does my recycling go?

The contents of your recycling bin are transported to the Riverview Recycling and Refuse Centre and then bulked up for transport by semi-trailer to a Material Recovery Facility (MRF).At the MRF, recyclables are sorted by a series of processes, machines and hand separation into categories of materials i.e. steel, glass etc. The materials are then sent to a number of recycling manufacturers to be made into new items. It is important that the materials are free from contamination. If contamination occurs at any stage, recyclables may have to be sent to landfill.

Related Information