General Enquiries & Emergencies
(07) 3810 6666

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133 677 then ask for
07 3810 6666

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Council Policies

All policies are made by resolution of Council in accordance with the provisions of the Local Government Act 2009. Policies are subject to regular review. For more information regarding Ipswich City Council Policies phone (07) 3810 6666.

Community, Cultural and Economic Development Policies

Bursaries, Scholarships and other Funding for Community Purposes Policy

City of Ipswich Collection Policy

Civic Event Policy

Community Centre Operating Model Policy

Community Donations Policy

Community Engagement Policy

Community Facilities Policy

Community Grants and In-Kind Assistance Policy

Corporate Security Camera Policy

Cultural Policy for Ipswich

Customer Service Policy

Economic Development Incentives Policy

Event Sponsorship Policy

Guidelines for Reference and Consultative Committees

Home Assist Complaints Disputes and Review of Decision Policy

Home Assist Consumer Contribution Policy

Home Assist Lawn Maintenance Policy

Home Assist Minor Home Maintenance Client Repayment Policy

Home Assist Operations Policy

Home Assist Privacy and Confidentiality Policy

Home Assist Referral Policy

Home Assist Refusal of Service Policy

Home Assist Residential Tenancy Rooming Accommodation and Boarders Policy

Home Assist Secure Allocations Policy

Indigenous Australian Social Justice Accord Policy

Installation of Claude Identilite Signage Policy

Internal Event Services Policy

International Relations Policy

Ipswich Art Gallery Exhibition Policy

Ipswich City Council Crest Policy

Ipswich City Council Advertising Policy

Ipswich Libraries - Acceptable Behaviour Policy

Ipswich Libraries - Customer Exclusion Policy

Ipswich Outdoor/Nature-Based Recreation Policy

Library Services Policy

Multi-Use Sport and Recreation Facilities Policy

Requests for Use of Council Logo by Other Organisations Policy

Requests to Purchase a City of Ipswich Logo Flag Policy

Safe City Program Policy

Skate and BMX Facilities Policy

Sponsorship of Promotional Street Banners Policy

Sport and Recreation Facility Use Management Policy

Sport, Recreation and Physical Activity Policy

Volunteer Management Policy

WG Hayden Humanities Centre Operations Policy

Coordination and Performance Policies

Corporate Services Policies

Anti-Discrimination and Equal Employment Opportunity (EEO) Policy

Asset Accounting Policy

Attendance at Australian Defence Force Reserve Training and Activites Policy

Bereavement Leave Policy

Blood Donor Leave Policy

Change of Ownership Fee Exemption Policy

Christmas Leave Policy

Clothing State Award Employees Policy

Company Directors Membership Costs Policy

Complaints Management Framework

Complaints Management Policy

Confidentiality Policy

Council Corporate Uniform (Non Compulsory) Office Based Staff Policy

Council Name Badge Policy

Council Officers Addressing Community, Public, Professional and Educational Organisations Policy

Councillor Capture and Retention of Public Records Policy

Councillor Contact with Lobbyists, Developers and Submitters Policy

Councillor Expenses Reimbursement and Administrative Support Policy

Councillor - Staff Interaction Policy

Credit Risk Policy

Damage to Private or Commercial Property Caused by Trees on Council Owned or Controlled Land Policy

Debt Policy

Determination of Department Structures, Descriptions and Position Outlines Policy

Discount for Payment of Rates Policy

Dividing Fences Policy

Election Caretaker Period Policy

Emergency Services Policy

Employee Complaints Policy

Employment of Ex-Apprentices Policy

Employment of Trainees Policy

Enterprise Risk Management Policy

Ex-Gratia Payments Policy

Financial Management Policy

First Aid Policy

Flexible Working Hours Policy

Free Public Wi-Fi Policy

Freedom of Entry to the City Policy

General Donations to the Ipswich City Council Social Club Incorporated Policy

Gifts, Benefits and Hospitality Policy

Hardship Property Acquisition Policy

Higher Grade Pay Policy

Interview Selection Panel Policy

Investment Policy

Ipswich City Council Governance Policy

Information and Communications Technology (ICT) Policy

Investigations Policy

Jury Service Policy

Key to the City Policy

Leave without Pay Policy

Legal Assistance for Employees and Councillors Policy

Local Law Making Process Policy

Long Serving Employees Policy

Mailout/Postage Distribution Authorisation Policy

Making and Reviewing Local Laws and Subordinate Local Laws Policy

Medical Examinations Policy

Membership of Professional Associations and Reimbursement of Individual Membership Fees Policy

Meetings Procedures Policy

Officer Attendance at Inspections, Deputations, Conferences, Meetings, Training and Other Functions Policy

On Call at Home for Emergency Work Outside Ordinary Working Hours Policy

Open Data Policy

Paid Leave to Attend Volunteer Citizen Forces Training Policy

Pensioner Remission of Rates Policy

Prescription Safety Glasses Policy

Procurement Policy 2019-2020

Provision of Information to Law Enforcement Agencies Policy

Public Interest Disclosure Management Plan

Public Interest Disclosure Policy

Rates Concession Policy

Rates Recovery Policy

Re-Employment of Employees Who Have Received a Termination Payment Under Terms of Redundancy Provisions of Council's EBA Policy

Record Keeping Policy

Rehabilitation Policy

Reimbursement of Interview Expenses Policy

Reimbursement of Telephone Expenses Policy

Related Party Disclosure Policy

Removal Expenses Policy

Representation of the City at Official Functions Policy

Reserve Price Policy

Revenue Policy

Reward for Information on Illegal Dumping, Vandalism and Theft Policy

Salary Packaging Policy

Smoke Free Workplace Policy

Sponsorship and Funding of Employee Sporting and Recreation Activities Policy

Study Assistance Policy

Sundry Debt Credit and Recovery Policy

Term Contract Policy

Variations to Term Contracts Policy

Voting Entitlement for Delegates/Representatives Policy

Withdrawal of Infringement Notice Policy

Working with Children Policy

Workplace Health and Safety Policy

Workplace Relations Policy

Infrastructure and Environment Policies

Planning and Regulatory Services Policies