Welcome to the Sport Ipswich Online Self Help Kiosk!
The team at Sport Ipswich have pooled altogether the numerous online tools and resources that sporting clubs could use for all areas across club management.
The links in this guide will likely soon pay for itself with your club's renewed productivity and fewer losses.
You will learn:
- What it takes to manage a club and to make the most of the opportunities that may arise.
- How to plan and avoid the easy-to-fall-into and costly mistakes in club management.
- Effective ways to deal with people in your club to maximise their potential and you will learn how to work with other organisations and clubs for mutual benefit.
For more detailed information on any of the topics discussed, you can contact a member of the Sport Ipswich team who will be happy to assist you. Thanks for using our experience to your advantage! We hope this guide helps you along the way to sporting success - keep it saved in your favourites for easy access.
Club Activities
Whether you have a regular competition as part of your day-to-day operations, or if you are looking to run a one-off carnival or tournament, fixture generation is something that can be rather challenging. Depending on your sport, the number of teams participating, your time frames and venue capacity, organising a competition fixture does involve some prior planning. Areas to consider include competition formats, fixture generation, social sport, events and clinics, sign ons plus come and try days.
Generating Fixtures for a Competition
Social Sport
Events and Clinics
http://sportscommunity.com.au/resources/site-plan/
http://sportscommunity.com.au/resources/time-and-place/
http://sportscommunity.com.au/resources/noise-management/
http://sportscommunity.com.au/resources/event-logistics/
http://sportscommunity.com.au/resources/toilet-supply-and-maintenance/
http://sportscommunity.com.au/resources/waste-management/
http://sportscommunity.com.au/resources/venue-cleaning-throughout-an-event/
http://sportscommunity.com.au/resources/post-event-reviews/
http://sportscommunity.com.au/top-9-ways-to-ensure-the-running-of-an-effective-event-planning-meet
http://sportscommunity.com.au/resources/n-top-9-formats-for-come-and-try-days/
http://www.ausport.gov.au/supporting/clubs/resource_library/event_management
Event Management Plan Template
Ipswich Hospital Foundation Event Resources
http://www.ihfoundation.org.au/ihf-services.html
Club Committees
The management committee is ultimately responsible for the operation of the incorporated association. Although a club is fairly free to run itself according to its own ideas, it has to be accountable to its members and to the association.
It is expected that clubs hold meetings with some frequency, take minutes, keep current and accurate financial records, and keep its members and the association and affiliations informed of its activities, financial situation and whereabouts. Above all else, a conscientious club executive is vital to the success of your club. The Executive Committee members have a vital role to play if a club is to be successful.
Roles of the committee
Australian Sports Commission - Committee Management
http://clubsonline.dsr.wa.gov.au/a-guide-for-the-club-treasurer
http://clubsonline.dsr.wa.gov.au/clubpresidentguide
http://sportscommunity.com.au/resources/position-description-test-title/
Election of Officers
Changing of Committees
https://www.moretonbay.qld.gov.au/modern-club-toolbox/modern_club_management.htm
http://sportscommunity.com.au/resources/succession-planning-test-title/
http://sportscommunity.com.au/resources/succession-planning-test-title/
Handover process
http://www.cmsport.co.nz/Template-Volunteer-Handover-Checklist.doc
Sub committees
http://sportscommunity.com.au/club-admin/sub-committees/
Club Management
Club Management is mainly the operations of the incorporated association, it includes areas such as meeting processes, correct decision making procedures, referring to the club constitution, what to do with club records, process to having employees, incorporations and affiliations, risk management and insurance. These are all vital areas of running the club and ideally every club should ensure that each member of the management committee has a basic knowledge of each area even if it's not their core responsibility.
Running Meetings
http://clubsonline.dsr.wa.gov.au/effective-club-meetings
Meeting Agenda Template (Word Document, 985 kb)
Minute Keeping Template (Word Document, 1024 kb)
Motions Diagram
http://clubsonline.dsr.wa.gov.au/effective-club-meetings
Decision Making
http://clubsonline.dsr.wa.gov.au/clubpresidentguide
Constitutions and By-laws
http://www.ausport.gov.au/By_Laws_and_Policies.doc
http://www.ausport.gov.au/Compliance.doc
http://www.fairtrading.qld.gov.au/non-profits/incorporated-associations/running-your-association/rules
Club Records
Employees
https://www.ato.gov.au/Non-profit/
Incorporations
http://www.fairtrading.qld.gov.au/non-profits/incorporated-associations
Risk Management
http://www.playbytherules.net.au/toolkits/club-toolkit
https://www.moretonbay.qld.gov.au/modern-club-toolbox/modern_club_management.htm
http://www.safeworkaustralia.gov.au/Volunteer-Resource-Kit-Presentation.ppsx
http://www.safeworkaustralia.gov.au/Volunteers-PowerPoint-Presentation-with-notes.pdf
http://www.safeworkaustralia.gov.au/sites/SWA/model-whs-laws/guidance/volunteers/Documents/Volunteer_Organisations_Guide.pdf
http://www.playbytherules.net.au/managing-risks/for-administrators
http://www.playbytherules.net.au/assets/Quick_Reference_Guide.pdf
Insurance
http://www.fairtrading.qld.gov.au/running-your-association/public-liability-insurance
http://www.ausport.gov.au/supporting/resource_library/managing_risks/
http://www.ausport.gov.au/supporting/resource_library/managing_risks/insurance_help_sheets
http://www.ausport.gov.au/supporting/resource_library/managing_risks/insurance_checklist
http://sportscommunity.com.au/club-admin/insurance/
Insurance Providers
https://www.oamps.com.au/sports-associations/
http://www.sportsunderwriting.com.au/
http://www.sportscover.com/liability.asp
http://www.wwsi.com.au/
http://www.jltsport.com.au/
http://www.willisnetball.com/
http://marshadvantage.com.au/AssociationMember.aspx
Financial Management
Not only is it smart business practice to implement a good financial management process it is also essential for a clubs survival. Financial Management is more than banking money and writing cheques, proper management responsibilities include adhering to structured money handling processes, keeping accurate financial figures (either an accounting system or excel program), understanding your club's financial position and providing information on budgets and cash flows as well as implementing fundraising and sponsorship strategies.
Operating Club Finances
Financial Management Tools
http://www.ausport.gov.au/supporting/clubs/resource_library/administration/financial_management
Ticket Register (Excel Spreadsheet, 988 kb)
Receipt (Excel Spreadsheet, 992 kb)
Cashbook Payments (Excel Spreadsheet, 988 kb)
Cashbook Receipts (Excel Spreadsheet, 987 kb)
Financial Reports
http://www.fairtrading.qld.gov.au/non-profits/incorporated-associations/financial-obligations
Fundraising and Sponsorship
http://sportscommunity.com.au/club-admin/g-club-fundraising/
http://sportscommunity.com.au/resources/what-is-a-sponsor/
http://clubsonline.dsr.wa.gov.au/sponsorship
http://www.ausport.gov.au/supporting/clubs/resource_library/administration/sponsorship
http://www.ausport.gov.au/supporting/clubs/resource_library/administration/fundraising
EXTRAS
http://www.ausport.gov.au/supporting/clubs/resource_library/administration/grants
Volunteers in Sport
Sport and recreation organisations and programs rely heavily on a vibrant and committed base of volunteers. Even those organisations with paid staff require a pool of volunteers to support everything they are doing. It is important for organisations to manage their volunteers effectively in order to get the most value out of their time and skills. In most respects volunteers should be managed in a very similar way to how organisations will manage paid staff, HR principles definitely apply when it comes to volunteers.
Volunteer Recruitment Portal
http://www.sportandrecvolunteering.com.au/
Volunteer Recruitment
Volunteering QLD Recruitment Checklist PDF
Volunteering QLD - Volunteering Template PDF
Sports NSW Recruiting Volunteers PDF
Volunteer Management Booklet - Mentoring
Mentoring Programs Checklist
Selection and Screening
Screening Volunteers.pdf
Conversational Interviewing.pdf
Job Descriptions.pdf
Job Description Templates.pdf
Volunteer Application Form.pdf
Volunteer Selection and Anti-Discrimination.pdf
Induction and Training
Volunteer Induction Procedure Checklist.pdf
Volunteer Orientation and Skills Training.pdf
Volunteer Orientation Checklist.pdf
Volunteer Orientation Evaluation.pdf
Volunteer Pre-Training Questionnaire.pdf
Volunteer Post-Training Questionnaire.pdf
Volunteer Recognition/Rewarding
Valuing and Recognition.pdf
Support Volunteers.pdf
Volunteer Attendance Record.pdf
Volunteer Attendance Summary.pdf
Volunteer Management Checklist Action Plan.pdf
Evaluation Templates.pdf
sportnsw.com.au/Rewarding_your_Volunteers.pdf
Review and Evaluation
Volunteer Review.pdf
Developing performance indicators.pdf
Evaluation Approaches.pdf
Evaluation Timeline Planning Tool.pdf
Improvement Suggestion Form.pdf
Incident Report Form.pdf
Questions to Consider in Evaluation Planning.pdf
Volunteer Assessment of the Volunteer Program.pdf
Volunteer Manager Journal Guidelines Self Evaluation.pdf
Volunteer Program Coordinator or Manager Evaluation.pdf
Dispute Resolution
Risk Management
Accident Report Form Template.pdf
Workplace Health and Safety Checklist.pdf
Risk Management Approach.pdf
http://www.ausport.gov.au/Workplace_Safety_Guide_web.pdf
Affiliation
Generally, sporting structures are pyramidal or hierarchical. This is true of Australian National Sporting Organisations (NSO), State Sporting Organisations (SSO) and Regional Sporting Associations (RSA) and community clubs. Community clubs generally form the foundation of the pyramid building up to the National Sporting Organisation.
Community clubs can affiliate with their sports state sporting organisation and may also choose to affiliate with any Regional Sporting Associations and the Australian National Sporting Organisation, sometimes through their State affiliation. Being an affiliate means that the club can access member benefits and services, information and support.
Should we affiliate?
https://www.nfpcompliance.vic.gov.au/your-not-for-profit/sport
Organisation/Club Affiliation
http://www.nprsr.qld.gov.au/industry-information/contacts/organisations.html
http://www.ausport.gov.au/Forming_Links.pdf
Coaching
A coach is an individual involved in the instruction, directions and training of the on-field operations of an athletic team or of individual athletes. This type of coach gets involved in all the aspects of the sport, including physical and mental player development.
Behind every good athlete, there's bound to be a good coach. Coaches play a vital role in the physical and emotional wellbeing of athletes, drawing on years of experience as an athlete, in a mentoring role, or just simply as a local community member keen to lend a helping hand. Coaches have to be aware of the latest trends in diet, training methods and motivation techniques.
General Principles
http://www.ausport.gov.au/participating/coaches/education
http://www.ausport.gov.au/NCAS_NOAS_updating_form.pdf
Recruiting And Retaining Officials And Coaches Workbook
Recruiting And Retaining Officials And Coaches Sample Volunteer Agrement
nt Recruiting And Retaining Officials And Coaches Sample Position Description
Beginning Coaching
https://learning.ausport.gov.au/
http://www.ausport.gov.au/participating/coaches/videos/ausport_youtube_channel
Intermediate Coaching
http://www.ausport.gov.au/Intermediate_GP_flyer_low_res_-_2010.pdf
http://www.ausport.gov.au/participating/coaches/videos/intermediate
Sources
http://www.ausport.gov.au/participating/coaches/videos/assessor_training
http://www.ausport.gov.au/participating/coaches/videos/mentor_training/mentoring_-_in_action
Officiating (refs, umpires, judges, time keepers)
An official is any person who controls the actual play of a competition by the application of the rules and laws of the sport to make judgements on the rule infringements, performance, time or score.
Officials are an essential part of sport. They should be given an opportunity to make a valuable contribution to sport by learning new skills through education, training and mentoring. It is important to create a respectful, appreciative and supportive environment for everyone participating, including spectators.
Accreditation
http://www.ausport.gov.au/participating/officials/education
http://www.ausport.gov.au/participating/officials/education/generalprinciples
Recruiting And Retaining Officials And Coaches Workbook
Recruiting And Retaining Officials And Coaches Sample Volunteer Agreement
Recruiting And Retaining Officials And Coaches Sample Position Descriptions
Steps to Becoming an Official
http://www.ausport.gov.au/participating/officials/tools/theory_to_practice
http://www.ausport.gov.au/participating/officials/tools/officiating_specific_groups
Development and Education
http://www.ausport.gov.au/participating/officials/education/onlineofficial
Other Useful Courses
http://www.ausport.gov.au/participating/officials/videos/introductory_officiating
Sources of Information
http://www.ausport.gov.au/participating/officials/resources
Event Management
Sport and recreation organisations have been running events for years, from local carnivals through to Olympic Games. Sport and recreation events can have many variables including:
- One off, annual or more frequent
- Single sport or multi-sport
- Held on a single day or over multiple days
- Age group or open competition
- Participation based through to elite level
Successful events can be exciting and bring a range of benefits to the community, conversely poorly run events leave a bad impression and will be remembered for a long time.
Successful events rely on the efforts and commitment of a lot of people, even the smallest events can be complex and require significant resources and most of all good planning and coordination.
Planning an Event
http://www.activenetwork.com.au/sample-event-planning-checklist.htm
http://www.dpac.tas.gov.au/Event_Management.pdf
http://www.clubhelp.org.au/Event Management/managingevents-running-sport.pdf
www.decd.sa.gov.au/EventPlanningTemplate.doc
Managing the Event
https://secure.ausport.gov.au/Club_EventMgt.pdf
Marketing and Promotion
http://www.ourcommunity.com.au/management/view_help_sheet.do?articleid=297
http://www.nprsr.qld.gov.au/industry-information/clubs/business-practices/marketing.html
Running the Event
www.nprsr.qld.gov.au/community-programs/volunteering/club-run-sheet-template.doc
Event Volunteers
https://secure.ausport.gov.au/__data/assets/pdf_file/0007/185236/Vols_ManagingEventVols.pdf
Marketing and Promotions
Marketing is the process of matching a product or service to the people who may want the product or service. It has become increasingly necessary to market correctly to ensure club survival and marketing plans enable clubs to attract, increase and retain players, members and volunteers.
Marketing is more than just making a sale or placing an advertisement. It involves:
- finding a market for your product or activity (People, Place)
- making your product desirable to that market (Promotion, Position)
- exchanging your product with that market for something that you value (Price)
The marketing of sporting clubs includes obvious activities like open days, advertising and events. But members and officials market the club whenever they take on their roles, often without being aware of it. A team in uniform playing fairly contributes to the good image of your club, as does a director who provides information about membership over the phone, both examples of marketing.
The benefits of promoting your club are more than just membership. Promotion and awareness of your club could lead to increased volunteers, sponsorships and other beneficial partnerships. There are many ways of promoting your club and activities including through the media, internet (social media), schools and community groups.
Overall, promotion can assist clubs in Ipswich in the same way the City of Armadale recommends:
"Your Club is advised to promote itself both internally and externally for reasons of maintaining a positive culture, and respect within the community.
The best promotional tool is the club's members and how they behave both on and off the field. With a strong culture of pride within a club each member will monitor others' behaviour.
If your Club considers itself a service to its community it should endeavour to be involved in community events, help support local business, and assist its junior clubs. Big events and media coverage are great short term promotional tools which may attract Members. However, it is the little things and the internal culture which will strengthen its reputation.
Word of mouth is a powerful tool.
Who
http://www.dsr.nsw.gov.au/sportsclubs/ryc_market_about.asp
Marketing Stages
http://www.dsr.nsw.gov.au/sportsclubs/ryc_market_concepts.asp
Specialist Assistance/Plans
http://www.dsr.nsw.gov.au/sportsclubs/ryc_market_plans.asp
Promotion
http://www.dsr.nsw.gov.au/sportsclubs/ryc_market_promo.asp
https://secure.ausport.gov.au/Club_MktingProm.pdf
http://www.ourcommunity.com.au/event_management/
http://sportscommunity.com.au/resources/successful-marketing-and-promotions-for-clubs/
Publicity
http://www.ausport.gov.au/marketing_and_promotion/creating_a_media_contact_book
Social Media
http://sportscommunity.com.au/MarketingSocialMedia_Worksheet.pdf
http://sportscommunity.com.au/7-facebook/http://sportscommunity.com.au/resources/8-twitter/
http://sportscommunity.com.au/resources/11-updating-all-your-social-media-at-once/
Club Planning
Planning is beneficial to sporting clubs in many ways. The main aim of planning is to maintain a positive relationship between the club and its environment. Specifically, planning enables a club to:
- become proactive rather than reactive
- clarify club purposes and direction
- initiate and influence outcomes in favour of the club
- exert more control over its destiny - deciding where it wants to be in the future
- adopt a more systematic approach to change and reduce resistance to change
- improve financial performance and use resources effectively
- increase awareness of its operating environment (for example, competitors, government policy, threats)
- improve organisational control and coordination of activities
- develop teamwork off the field.
Without adequate planning, the club frequently deals only with immediate problems and fails to consider future needs. Consequently the club:
- tends to function on a random ad hoc basis
- will never seem to have time to anticipate tomorrow's problems
- does not create conditions to deal effectively with the future.
To overcome these limitations, a plan is necessary to identify goals or objectives of the club and developing ways of achieving them. Having a plan in place will enable your club to move forward in the most efficient manner in the short and long term.
There can be a number of plans that a club develops including Development Plans, Strategic Plans, Marketing Plans or planning for any specific goal that your club wants to achieve.
Strategic Plans
http://www.ausport.gov.au/supporting/clubs/resource_library/club_management/strategic_planning
www.communityclubtoolkit.com/Succession_Planning_for_Sports_Clubs
Tools for planning
http://www.clubhelp.org.au/governance/planning
http://www.clubhelp.org.au/pdf/Governance/SWOT/example.pdf
http://www.clubhelp.org.au/pdf/Governance/Strategic_Plan_Template.doc
http://www.clubhelp.org.au/pdf/Governance/Action_Plan_example.pdf
Pathway Planning
http://www.dsr.nsw.gov.au/assets/pubs/industry/ryc-planchecklist.pdf
http://www.dsr.nsw.gov.au/assets/pubs/industry/ryc-planactivitiesguide.pdf
http://www.dsr.nsw.gov.au/assets/pubs/industry/ryc-planninginclusions.pdf
Planning Workshops
http://www.ipswich.qld.gov.au/community/building-better-clubs
Where to from here … Finishing
http://www.qlbs.com.au/ASCHealthCheck/Assessment/ASCHealthCheck
http://www.dsr.nsw.gov.au/assets/pubs/industry/sample_businessplan.doc
Policy and Procedures
Policies and procedures (written and un-written) are used in an organisation to guide decision making and provide transparency. Irrespective of size, all sporting clubs should adopt a series of basic policies and procedures. Most of these can be re-drafted or directly taken from parent body documents at state and/or national level.
Your sport should have a set of these base line documents that all participants can refer to, to assist your organisation we have collated a number of links regarding policies and procedures.
Policies and Procedures
http://www.ausport.gov.au/supporting/clubs/resource_library/managing_risks
Examples
http://athletics.uchicago.edu/clubs/clubs_procedures
http://www.bankstownsports.com/page/policy_rules_and_regulations.html
Facilities
Any club requires the right facilities to operate successfully. It goes without saying, if you don't have a facility, members and visitors are unable to participate in your activities. Facilities include the location of your activity and what is at that location. You may hold your activity on a field, in open space or in a hall or enclosed building, all being facilities. Providing a sport and recreation activity at your facility can significantly enhance the quality of life of people and encourage participation, promote health and wellbeing and foster a sense of community.
It is important to identify what you want to achieve from your facility and to plan for the ongoing management of your facility. A successful facility which is efficient and effective and less draining on the public will more likely attract more money and stakeholders.
The way a facility is managed and its atmosphere can either encourage or discourage people's active involvement in sport and recreation activities.
Types of Facilities
http://www.ipswich.qld.gov.au/about_ipswich/parks_reserves_precincts/parks_search
Facilities and the Environment
https://secure.ausport.gov.au//organised_sport/sports_facility_planning_and_use
Equipment Management Planning Facilities
http://www.ausport.gov.au/managing_risks/facility_planning_and_management
Safety Obligations
http://www.playbytherules.net.au/toolkits/ground-marshal-toolkit
Club Culture
Culture encompasses the values, beliefs, attitudes and behaviour of an organisation or club and often represents how things get done. It is the message that is sent out about the club and can be established through the way the club looks and how people within the club think, talk and behave. Every organisation, irrespective of size, has its own culture and over time, people in the organisation adopt the beliefs and values of the organisation and become part of that culture.
Club Culture
https://www.recsport.sa.gov.au/Creating-positive-club%20culture_Bartlett_ORS.pdf
http://sportscommunity.com.au/resources/developing-a-positive-culture-at-your-local-club/
Mission Statement
http://www.ausport.gov.au/supporting/clubs/vision_and_mission
Member Protection
http://www.ausport.gov.au/supporting/clubs/resource_library/managing_risks/member_protection
http://www.ausport.gov.au/supporting/clubs/resource_library/managing_risks/child_protection
http://www.playbytherules.net.au/legal-stuff/child-protection
http://www.playbytherules.net.au/assets/docs/ClubToolkit/MPP_Club_version_2012.doc
Inclusive Clubs
http://clubsonline.dsr.wa.gov.au/how-to-be-more-inclusive
http://www.ausport.gov.au/supporting/clubs/culture_and_leadership/values
Codes of Behaviour/Conduct
http://www.ausport.gov.au/managing_risks/codes_of_behaviour_or_conduct
http://www.playbytherules.net.au/assets/codes_of_behaviour.docx
https://www.youtube.com/watch?v=T41V_LMjpIc
https://www.youtube.com/watch?v=mULyZDiRD-A&
http://play-by-the-rules.s3.amazonaws.com/pbtrmag3.pdf (from page 7)
Communication (internal and external)
http://www.ausport.gov.au/supporting/clubs/culture_and_leadership/communication
http://www.playbytherules.net.au/assets/communication_policy.docx
Social Activities/ supporting resources for positive experiences
http://quib.ly/cyberbullying-guide
Community Links
Sport and recreation clubs play a key role in forming part of the 'social fabric' of any community and their existence within the community structure draws a wide variety of people together to share a sense of belonging and companionship, as well as the opportunity to participate in a sporting capacity. The benefits of community spirit are endless and it is vital to establish links within your community to encourage this participation and maintaining community spirit.
A successful and well-run sport and recreation club helps build spirit within a community by providing recreational and social opportunities for families. To remain a viable part of the community, clubs need to become adaptable and open to change so that they can cope with the increased demands on the club and the clubs volunteers. Clubs should look at developing partnerships within the community to ensure that other groups such as local councils, other sporting groups and local businesses recognise the value and importance of the club. If clubs can develop partnerships with various groups in the community, they will in effect be maximising the perceptions of the club by the community at large.
Groups that you may establish partnerships with include:
- Other sporting clubs.
- Local schools – primary and secondary.
- Community and recreation centres.
- Recreational clubs and groups
- Scouts or girl guides and other groups developed specifically for children
- Council
- Community groups such as Red Cross, Salvation Army, Volunteer Groups etc
- Local businesses
- Developers
- National community support organisations such as Good Sports
You can search for local community groups through your club members, internet searches or through Ipswich City Council community group search.
Community Partnerships
http://www.ipswich.qld.gov.au/community/community-directory
http://www.ausport.gov.au/Forming_Links.pdf
Other Sporting Clubs Partnerships
http://goodsports.com.au/register/
http://goodsports.com.au/clubresources/promotions/
http://goodsports.com.au/programs/healthy-eating/
Council Partnerships
http://www.ipswich.qld.gov.au/about_council/mayor_and_councillors
http://www.ipswich.qld.gov.au/sport_rec_user_manual_a4_web.pdf
School Partnerships
http://research.acer.edu.au/cgi/viewcontent.cgi?article=1090&context=resdev
Business/Sponsors Partnerships
http://www.ourcommunity.com.au/business/view_article.jsp?articleId=818
http://www.ourcommunity.com.au/management/view_help_sheet.do?articleid=547
http://www.ihfoundation.org.au/ihf-services.html
http://www.amartsports.com.au/community-kickbacks/
http://www.poweradesportsloyalty.com.au/
http://www.quickbeds.com/grassroots
Contact & Resource Directory
Here are some links directing you to National and State Sporting Organisations plus local and other key contacts.
National Sporting Organisation Contacts
http://www.ausport.gov.au/about/australian_sport_directory
State Sporting Organisations Contacts
http://www.nprsr.qld.gov.au/industry-information/pdf/qld-sport-rec-orgs.pdf
State Industry Service organisations and Peak Bodies contacts
http://www.nprsr.qld.gov.au/industry-information/contacts/service-organisations.html
http://www.nprsr.qld.gov.au/industry-information/contacts/bodies.html
Ipswich City Council
http://www.ipswich.qld.gov.au/about_council/contact_us
Government – State and Federal
http://www.ausport.gov.au/starting_a_club/working_with_your_peak_body
http://www.qld.gov.au/about/contact-government/contacts/
Other Links
Below are some suggested useful links provided from the community to us.
Australian Government Club Health Check
http://www.qlbs.com.au/ASCHealthCheck/Assessment/ASCHealthCheck
25 Steps to Successful Club Management
http://www.recsport.sa.gov.au/training-support/documents/STARCLUB_Booklet.pdf