9 August 2021

Ipswich City Council’s various community facilities will reopen on Monday, 9 August after the eight-day lockdown ends at 4pm Sunday, 8 August.

While council facilities will be open and providing services, social distancing and face mask requirements will be maintained by visitors and staff.

Queensland Government restrictions continue to apply including carrying a mask at all times and wearing it outside of the home.

Council facilities will resume their normal opening hours from Monday, 9 August including all council libraries, the Ipswich Art Gallery, Ipswich Civic Centre and public pools.

Following is the list of council managed facilities that will resume normal opening hours:

  • All libraries
  • Ipswich Art Gallery
  • Ipswich Civic Centre
  • Visitor Information Centre
  • Fire Station 101
  • Ipswich Nature Centre
  • Queens Park Education Centre

These include all public pools, including the Orion Lagoon at Robelle Domain, the Queens Park nursery and all mobile nursery events.

Picnic areas across natural estates remained open, as did council parks, however, dog off-leash areas were closed and will now be open.

The customer support area at 1 Nicholas Street and the council contact centre have remained open and will continue unchanged.

Safe City operations also remained open unaffected by the lockdown restrictions.

Council’s waste transfer stations remained open to essential customers only. Domestic waste services continued during the lockdown unaffected.


We are a city of innovative, resilient people and businesses who have the know-how and the resources to get through this – together.

Ipswich City Council is launching Ipswich Together, a response and recovery campaign to address the impacts of COVID-19 on the community, business, cultural and sporting groups across our city. Ipswich Together includes a range of community and council events and initiatives over the coming months to support our community through the pandemic.

Council has already actioned a number of responses to support the community through this time:

Council Response Actions

Latest updates and announcements

Stay informed with announcements and updates from council via this webpage and Ipswich First.

Council meetings

In order to maintain appropriate social distancing requirements protocols, a limited number of seats are available for members of the public to attend Ordinary Council Meetings. Persons wishing to attend are required to book a place.

A staff member will be on hand to assist any member of the public when they arrive.

Council meeting will continue to be live streamed on council's streaming page and the meeting dates and times for council and committee meetings remain the same as notified in the meetings dates and times.

Covid relief and recovery

Council has directed support funding to Ipswich businesses, community and sporting groups.

A number of support programs will be released over coming months aimed at providing quick response funds to local businesses and organisations most in need. The funds will enable recipients to access support services and relieve some operational stress.

To maximise the local benefit, recipients will be required to engage local suppliers and service providers where possible.

For more information visit the Funding and Support webpage.

Council looks to go cashless

  • Ipswich City Council is moving to protect employees by adopting cashless payments.
  • Transfer stations at Riverview and Rosewood have both been equipped to accept eftpos payments, and patrons are all being asked to use card.
  • Council’s main service centre in the South St administration building is also asking people to use card for any transactions they might have to make.
  • And the city pound wants people to avoid using cash.

COVID-19 Updates

Council encourages residents and visitors concerned about COVID-19’s impact on Ipswich to keep abreast of news via Ipswich First.

Feeling unwell?

If you develop a fever, a cough, sore throat or shortness of breath within 14 days of overseas travel, seek medical attention.

Call 13HEALTH 

(24-hour help line)

Call your GP

  • Share accurate information and advice
  • Stay connected and support isolated people
  • Consider your actions and be kind
  • Look after your wellbeing
  • Support local business
  • Public Pools
  • Libraries
  • Picnic Areas across Natural Estates
  • Parks
  • Dog Off Leash Areas
  • Waste Services
  • Community Centres
  • Nature Centre
  • Ipswich Civic Centre (within COVID safe plan guidelines)
  • Ipswich Art Gallery
  • Firestation 101
  • Council Run Programs and Events (where possible under COVID safe plan guidelines)
  • Mobile Nursery Events
  • Queens Park Nursery
  • Visitor Information Centre