Rate notices are issued quarterly and are due and payable on or before the discount expiry and due date which is clearly shown on the Rate notice. To obtain the discount, ratepayers should ensure that payment of the full nett amount shown on the Rate Notice is received at a Council Office or agency on or before the discount expiry date.
Paying by Direct Debit
This allows your account to be paid automatically from a nominated account. Please call the account enquiry number (07) 3810 6666 for more information.
Paying by BPay
Please call your participating financial institution to make a payment from your nominated account. Please quote biller code 1958 and your Council Customer Ref. No.
MyPost Digital Mailbox
Council property owners can now receive and pay their rates notices digitally thanks to a new partnership with Australia Post. Learn more and sign up for free now at digitalmailbox.com.au.
Credit Card Payment by Phone
Phone 1300 309 270 any time of day and follow the prompts. Please ensure you have your account, credit card and a pen ready to write your transaction (receipt) number that will be given at the end of the call. Retain this number for future reference. Payment can be made using MasterCard or Visa. Please quote your Ipswich City Council Customer Ref. No.
Mailing Your Payment
Please detach the payment slip from your notice and return it together with your cheque. Make cheques payable to Ipswich City Council. Payment should be mailed in sufficient time to allow applicable discounts.
Paying in Person
Please present your notice to:
If you are receiving a Centrelink payment, Centrelink can transfer money direct to your rate account. Contact Centrelink for more details.
No, rates and charges that appear on your rate notice are exempt from GST.
The rate notice amount is payable by the 'Due Date' shown on the front of the rate notice. Provided Council receives your payment on or before this date, discount will be allowed. If rates and other charges are not paid by the due date, the discount will be forfeited and the total rates will become overdue and subject to interest penalties. Click here for more information on rates issue dates and due dates.
You will need to fill out an application form at Council's Administration Building located at 45 Roderick Street, Ipswich or the Customer Service Centre in Ipswich City Square. Please bring your Queensland Pensioner Concession Card or Gold Veterans' Affairs card and a recent letter from the Department issuing your pension. If you have recently moved, you will also need to re-apply.