If one of your animals has been lost, or you have found a lost or injured animal, quick action is key to finding your animal or reuniting an animal with its owner.
If your pet has been lost:
- Review the Impounded Animals Register to see if your pet has been found. The register is updated daily and includes details of all animals which have been notified to Council as being lost, found or impounded
- If not on the register, register your animal on the RSPCA Lost and Found Pet Portal
- Attend the Ipswich Pound and Animal Management Centre (details below) on a daily basis.
- Contact surrounding Councils to locate your pet
- Place advertisements in local newspapers and on social media.
- If you have reported your animal lost and it has been found, don't forget to contact the RSPCA on 1300 363 736 to remove your animal's details from the register.
If you have found an animal:
- Register the pet on the RSPCA Lost and Found Pet Portal or phone the RSPCA on 1300 363 736.
- Once an animal has been reported missing, you can also use the portal to view found animals in your area.
RSPCA Lost and Found Pet Portal
RSPCA Qld understands the grief and anxiety that comes with losing a beloved family pet and that's why they have a dedicated Lost & Found team, which formed almost 20 years ago. The team reunites hundreds of lost animals with their owners each year.
RSPCA Qld receive an average of 90 calls per day specifically about lost or found animals.The Lost and Found team manage a dedicated website, Facebook page and a Pet Recovery Network and actively looks to reunite lost pets around Queensland.
If you have lost or found an animal, register the pet on the RSPCA Lost and Found Pet Portal.
If your animal is located in the Ipswich pound or you suspect your animal is housed at the pound:
- Visit the Ipswich Pound and Animal Management Centre at 6 Hooper Street, West Ipswich (see map below) and speak directly to the staff.
- Opening hours are Monday to Friday from 8.30 am - 5.00 pm and weekends from 10.00 am – 5.00 pm (closed public holidays).
- If you have lost your animal over the weekend, attend the Ipswich Pound and Animal Management Centre to see if your animal has been impounded.
- Cats and dogs are held at the pound for three working days, livestock is held for seven working days.In most cases, you will be charged fees prior to the release of the animal from the pound - see Fees and Charges for more information.
- If you are unable to visit the pound and would like a representative to collect the animal on your behalf, provide them with a letter of authority or similar authorisation to release the animal.
- Remember the best way to ensure your dog is returned is to register your dog.
- A registration tag tells everyone your dog is owned and loved and would be missed if it went astray.
- If someone finds your dog they can call Council 24-hours-a-day to report the tag number.
- The call centre will then try to contact you to advise where and how to pick up your dog. Registration and microchipping ensures your dog has every chance possible to be reunited with you.
The laws that apply for lost and found animals include:
If you encounter an injured animal:
- Contact the RSPCA on 1300 ANIMAL (1300 264 625) or take it to a veterinarian.
- If the animal is deceased contact Ipswich Waste on (07) 3810 6666 for collection.
- If you encounter injured wildlife in Ipswich, please contact the following injured wildlife specialists:
- Ipswich Koala Protection Society (rescue all wildlife but specialise in koalas): Ruth (07) 5464 6274 or 0419 760 127 (24-hours)
- RSPCA QLD: (07) 3426 9999
- National Parks and Wildlife: 1300 130 372
- If the injured wildlife is likely to cause a traffic hazard or other emergency situation (such as an injured kangaroo on a busy road), please contact the police.
Animal trap hire
Council provides dog and cat cage traps to residents to assist the impounding of stray animals on private property.
- Firstly contact Council on 07 3810 6666 to book a trap.
- Once booked, traps are available free-of-charge for use on private property for a period of up to 7 working days.
- Traps can be collected from the Ipswich Pound and Animal Management Centre - a trailer or ute will be required to transport the dog cage. To hire, you must produce a current driver's licence displaying an Ipswich address.
- A Council animal management officer will provide instruction for the use of the trap.
Impounded Animals Register
Fees and Charges Register