General Enquiries & Emergencies
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Emergency Procedures and Factsheets

When a disaster strikes, the best state you can be in is prepared. By arming yourself with knowledge of what to in various types of potential emergencies, you will be able to react quickly and smartly to minimise risk to lives and property. Prior to the event of an emergency, a little planning can go a long way. This page details what to do and provides a range of factsheets to assist in case of an emergency.

Emergency Procedures

Warnings are urgent

Whatever the emergency, you need to heed the warnings and act immediately on the information provided - remember:

Tune In
  • Local radio stations (ABC 612 or River 949FM) on a battery powered radio - listen for weather and warning updates
  • Local television channels - watch and listen for warning updates
Log On
Listen Out
  • Standard Emergency Warning Signal - used at the beginning of serious emergency warnings
  • Local community safety announcements (radio/TV) - advice, updates and to identify the preferred evacuation routes for your area
  • Sirens and loudhailer announcements - used by Queensland Fire and Emergency Services (QFES) in certain circumstances
  • Queensland Fire and Emergency Services (QFES) personnel - may door-knock your local area to pass on warnings
  • More information on weather warnings and forecasts - phone BOM's phone weather service on 1900 955 360 (call costs apply)

Emergency Factsheets

It is recommended that you print out the below factsheets and keep them in a file with your emergency supplies so that they are easily on hand if and when needed. A few hours spent working through simple planning tasks with your household, putting aside supplies and securing your home could make a huge difference to the impacts that a disaster or emergency event have on your home and family. The following factsheets will help prepare you and your household in the event of an emergency.

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