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Green Waste Service

Council is offering all Ipswich residents a high-value, convenient food and garden waste collection service, turning waste such as grass clippings, prunings, leaves, fruits and vegetables into compost.

The service also accepts scrap waste paper that can't be recycled in the yellow-lidded recycling bin, such as shredded paper, shopping dockets, paper towel and tissues.

When commencing a new green waste service, residents will receive a green waste bin with a lime green lid from Ipswich Waste Services. The organic material from this bin will be collected from your home on a fortnightly basis and then mulched and turned into compost at a local composting facility.

This is a great environmental outcome for the City of Ipswich.

Residents have a choice of either a 240-litre or 360-litre green waste wheelie bin.

Cost of service

For services commenced by property owners/managing agents:

  • 240-litre or 360-litre green waste service - $18.75 per quarter

There are no further charges for this service. Charges will appear on the rates account and the billing will start when the collection service commences. Property owners/managing agents must commit to the service for a minimum of 12 months from service commencement - after this time, the service can be cancelled at any time.

For Ipswich tenants:

A six-month or annual prepaid option is available to Ipswich tenants:

  • 240-litre or 360-litre green waste service - $38 for six-month period or $75 annually

How to apply for a green waste service

  • Homeowners
    If you are interested in applying for a green waste service, please submit your service request online via MyIpswich or contact Council on (07) 3810 6666.
  • Tenants
    Contact Council on (07) 3810 6666 to arrange payment for the service.
  • Units/ townhouses
    The building manager or body corporate of the units/townhouses can submit the green waste service service request online via MyIpswich or contact Council on (07) 3810 6666.

Green waste bin service schedule

The service is offered on a fortnightly basis using 240-litre or 360-litre mobile green bins. Service days are the same day as the residents normal general waste collection service, and on the alternate week to the recycling service. The green waste bin must be correctly placed at kerbside in the same manner as the general waste and recycling bins.

Items suitable for green waste bins

Acceptable items:

  • prunings and grass clippings
  • shrubs
  • weeds
  • leaves and loose bark
  • animal manure
  • raw and cooked fruit and vegetable scraps
  • egg shells
  • tea bags and coffee beans
  • bread
  • scrap paper that can't be recycled in your yellow lid recycling bin (shredded paper, shopping dockets, paper towel, tissues, any paper less than A4 size)

Note: materials must be placed loose in the bin and NOT in plastic bags or boxes.

Unacceptable items:

  • No plastic bags
  • No kitchen waste containing meat and dairy
  • No general recycling or rubbish
  • No stones, concrete or masonry
  • No large logs, branches and stumps that that may make the bin too heavy to service

Green waste resources

Green Waste Factsheet (PDF, 233.7 KB)

Green waste FAQs

The items listed below are some of the most common green waste service-related questions asked by Ipswich residents. If you can't find the answer to your questions on this page, contact Council on (07) 3810 6666.

I currently rent property in Ipswich - can I apply for a green waste bin?

Yes. A six-monthly or annual prepaid option is available for Ipswich tenants.

Can I continue to put green waste in my general waste bin?

Although there is nothing stopping you from putting green waste into your refuse bin, it is then classed as general waste and all ends up at landfill. If you opt to sign up for the new green waste service, your green organic material will instead be turned into compost. This is better news for the environment and gives you more space in your refuse bin.

What's the difference between green waste, general waste and recycling bins?

The green waste bin has been designed for the collection of food and garden waste. Your green waste bin will have a lime green lid, differentiating it from your existing general waste and recycling bins. Your green waste bin has air vents in the lid that allows oxygen to move freely though the bin, aiding evaporation and assisting in the decomposition process. This design helps to minimize odours and provides an adverse environment for insects.

Will my green waste bin smell?

The green waste bins are designed for the effective management of waste using natural aeration. The air vents and in the lid help to keep air circulating around the waste material, reducing any odour.

What if I no longer require the green waste collection service?

Rated services: Once the green waste service commences, you are committed to the service for 12 months. If, after the 12 months have elapsed, you decide you no longer require the green waste service, you can cancel at any time by contacting Council.

Prepaid services: No refunds will be provided once payment has been made for the service. If you decide you no longer require the green waste service, contact Council to arrange for your bin to be removed.

If I move house, what will happen to my green waste bin service?

If you move house, please contact Council to have the green waste bin removed and, if relevant, the charges taken off the rates. You can then apply to Council to have another green bin delivered to your new property.

Can I have more than one green waste bin?

Yes, you can contact Council to arrange for an additional green waste bin. However, you will need to ensure that there is enough space for you to store the bin at your property and that there is room at the front of your property for the additional bin to be placed at kerbside for servicing.

Standard charges apply for each green waste service you commence. The service day will remain fortnightly on the alternate week to your recycling collection day.

What if I have too much garden material for my green waste bin?

If your green waste bin is too full or too heavy, it may not be serviced. You can continue to take garden waste to the Riverview Recycling and Refuse Centre, where it will be mulched and used for compost. Alternatively, you can apply for an additional green waste bin.

Why has my green waste bin not been serviced?

Your green waste bin will not be serviced if it is too heavy or has the wrong materials inside. It is essential that only accepted materials go into the green waste bin. Items such as plastic bags, boxes, general waste, soil, etc. will contaminate food and garden waste making it unsuitable for composting purposes. If green waste bins continue to be contaminated, the bin may be removed from the property.

How can I stop vinegar flies or ants in my kitchen compost bucket?

Try an airtight bucket or store the container in the fridge.

How can I stop fruit and vegetable waste sticking to the sides of my green waste bin?

There are a number of solutions:

  • Always ensure some garden waste is placed in the bin before adding the fruit and vegetable scraps - this way the scraps get buried among the garden waste and don't stick to the sides of the bin.
  • Wrap the fruit and vegetable waste in newspaper before placing the material in the bin.
  • Place the scraps in a compostable organics bag before disposing in the bin. If you wish to bag your scraps, you must use good quality compostable bags such as BioBags or Cardia compostable bags that are specifically designed for composting operations. These bags can be purchased online.