General Enquiries & Emergencies
(07) 3810 6666


TTY Phone
133 677 then ask for
07 3810 6666

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Contact Us

Contacts
General Enquiries

(07) 3810 6666 (07) 3810 6666

Emergencies All Hours

(07) 3810 6666 (07) 3810 6666

If you are deaf, or have a hearing impairment or speech impairment, contact us through the National Relay Service
www.relayservice.gov.au

TTY users phone 133 677 then ask for 07 3810 6666.
Speak and Listen users phone 1300 555 727 then ask for 07 3810 6666.
Internet relay users connect to the NRS internet-relay.nrscall.gov.au then ask for 07 3810 6666.

Fax

(07) 3810 6731

Email

council@ipswich.qld.gov.au

Postal

PO Box 191
Ipswich QLD 4305
Australia

Locations

Customer Service Centre

  • The Customer Service Centre at 143 Brisbane Street, Ipswich (top of the Ipswich City Mall) is now closed until further notice - more information
  • Our 50 South Street Administration Office is open from Monday - Friday: 8.00 am - 4.30 pm
  • Our call centre is operating as normal from Monday - Friday: 8.00 am - 4.30 pm
  • All of our online services are fully operational

Administration Building

45 Roderick Street, Ipswich

Humanities Building

56 South Street, Ipswich

IGIC Building

40 South Street, Ipswich

Civic Centre

Cnr Limestone & Nicholas Streets, Ipswich

Hayden Centre

37 South Street, Ipswich

Community Offices

Council's Community Offices are permanently closed from close of business on Friday, 31 May 2019 and will be replaced by three integrated customer contact centres in Rosewood, Ipswich and Springfield Central in the near future. In the interim, residents may use the below channels to contact council:

  • Our Customer Service Centre at 45 Roderick Street, Ipswich is in operation from Monday - Friday: 8.00 am - 4.30 pm
  • Our Call Centre is operating as normal from Monday - Friday: 8.00 am - 4.30 pm
  • Our Online Services are fully operational

For an update on the opening of these facilities and further assistance please contact council@ipswich.qld.gov.au or (07) 3810 6666.