General Enquiries & Emergencies
(07) 3810 6666


TTY Phone
133 677 then ask for
07 3810 6666

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Emergency Management

Ipswich City Council has teamed up the Early Warning Network to provide residents with FREE early warning alerts for potentially dangerous weather and bushfires within the City of Ipswich.  Our goal is to encourage residents to become familiar with potential hazards and risks, and take early action where needed.   The service goes a step further and will enable Council to send customised warnings and information about emergency and disaster events and services actions.   This initiative forms part of Council’s commitment to community safety and wellbeing and will be known as My Ipswich Alerts.

Council has subscribed to dangerous weather warnings. Dangerous weather is predicted much less frequently throughout the year and minimises the number of notifications that are received.  Severe weather warnings, which make up the bulk of warnings will be available via the Ipswich City Council Facebook page or through the Bureau of Meteorology.

By signing up with My Ipswich Alerts residents can receive notifications for releases from Seqwater facilities such as Lake Wivenhoe water release notifications.

Emergency Contacts

In an emergency, always dial 000

TTY Emergency call 106

Police
Crime Stoppers 1800 333 000
Police Link 131 444
Animal Emergencies
RSPCA 1300 264 625
Ipswich City Council 07 3810 6666
Queensland Primary Industry
Call Centre 07 3239 3111

Flood, Storm or Rescue Information
State Emergency Service (SES)

General Information
www.ses.qld.gov.au
www.ipswichses.com.au

Fire, Emergency or Rescue Information
www.qfes.qld.gov.au
Phone: 13 74 68

www.ruralfire.qld.gov.au
Phone: 1800 020 440

Prepare for an Emergency
RACQ Get Ready

Qld Government Community Recovery
Hotline Phone: 1800 173 349

Storm and Flood Requests
http://www.132500.qld.gov.au
Phone: 132 500

Queensland Alert – www.qldalert.com

Radio

ABC 612 AM
http://www.abc.net.au/brisbane/
Phone: 1300 222 612

River 94.9 FM
http://www.river949.com.au
Phone: 07 3813 1949

Telecommunications

Telstra
Phone: 13 22 03

Optus
Personal Phone: 131 344
Small and medium business Phone: 133 343

Vodafone
Phone: 1800 914 408

Traffic and Transport
www.131940.qld.gov.au

Health 13 HEALTH (13 432584)

Ipswich City Council
General enquiries 07 3810 6666
(including emergencies – all hours)

Translation Services
Phone: 13 14 50
http://www.tisnational.gov.au/

National Relay Service
Teletypewriter Phone: 133 677
Speak and listen Phone: 1300 555 727
SMS relay Phone: 0423 677 767

Internet relay users

Captioned relay users

Water & Sewerage
Queensland Urban Utilities (QUU)
Faults & Emergencies Phone: 13 26 64
General Enquiries Phone: 13 26 57

Bureau of Meteorology
http://www.bom.gov.au/qld/

Emergency Information

Warnings are urgent - you will need to act immediately on the information provided. Whatever the emergency, you need to Tune In - Log On - Listen Out - and Act!

Tune In

  • Tune your battery powered radio to your ABC 612 or River 949FM to listen for weather and warning updates
  • Turn your television to your local station to watch and listen for warning updates

Log On

Listen Out

  • For the Standard Emergency Warning Signal
  • (SEWS) used at the beginning of serious emergency warnings
  • For emergency alert voice messages to your landline and text messages to your mobile telephone
  • For local community safety announcements (on radio and television) for advice updates and to identify the preferred evacuation routes for your area
  • For sirens and loud hailer announcements that Emergency Services may use in certain circumstances
  • For Emergency Services personnel who may door-knock your local area to pass on warnings
  • For further information on weather warnings and forecasts or phone 1900 955 360 for the Bureau’s Phone Weather Service (call costs apply)

Act

  • Ensure all householders are aware of the warning and advice provided
  • Check on family, neighbours and friends who may need special assistance
  • Activate your plan
  • Locate and collect your Emergency and Evacuation kits if required
  • Activate your Emergency Plan
  • If you are visiting or holidaying in Queensland, or interstate, and do not have family or friends to shelter with, contact your accommodation manager to identify options for evacuation
  • Display your Emergency Plan on the fridge or household notice board, provide copies to household members, relevant friends, family and neighbours and keep a copy in your Emergency Kit

How Prepared Are You For Natural Hazards and Emergencies?

RACQ Get Ready QLDA few hours spent working through simple planning tasks with your household, putting aside supplies and securing your home could mean the difference between life and death.

Please download the following fact sheets to help you and your household in the event of an emergency.

Do you have an Emergency Plan?

Prepare Your Household Emergency Plan (PDF, 1.2 MB)
Download other language versions of this document.

Do you have an Evacuation Plan?

Prepare Your Household For Evacuation (PDF, 462.7 KB)
Download other language versions of this document.

Do you have an Emergency Kit?

Prepare Your Household Emergency Kit (PDF, 526.8 KB)
Download other language versions of this document.

Prepare your home

Prepare Your Home (PDF, 209.2 KB)
Download other language versions of this document.

Tune into warnings

Tune into Warnings (PDF, 509.5 KB)
Download other language versions of this document.

Check your neighbours

Check Your Neighbours (PDF, 211.1 KB)
Download other language versions of this document.

Do you have a Pet Emergency Plan?

Prepare Your Pet Emergency Plan (PDF, 572.2 KB)
Download other language versions of this document.

The most current versions of the above fact sheets are provided via
Queensland's Disaster Management website.

National Registration and Enquiry System

During an emergency, registering with NRIS can help people know that you are safe and well can bring your loved ones great peace of mind. This NRIS service is launched during emergency situations to help people reconnect with family and friends.

Latest Weather Forecast

For the latest weather forecast for south east Queensland, including storm and flood warnings, click on the following link to the Bureau of Meteorology:

http://www.bom.gov.au/weather/qld/

The river gauge used by the Bureau of Meteorology for flood warnings is located on the north bank of the Bremer River just downstream of the David Trumpy Bridge.

Disaster Management Plan

The City of Ipswich is a dynamic growth area of South East Queensland with a wide range of topography, changing demographics and diversified industries that are occasionally subjected to the impact of disasters, both natural and non-natural.

To meet these challenges, the Ipswich City Council Local Disaster Management Plan has been developed in conjunction with our government and non-government partner agencies.  Their contribution is acknowledged and appreciated.

Ipswich City Council Local Disaster Management Plan (PDF, 1.0 MB)