Large Item Disposal


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Ipswich City Council offers more ways for residents to get rid of large household items. Residents can choose between an on-demand collection service or a waste voucher for use at Resource Recovery Centres, making it easier to dispose of large items such as white goods, mattresses and furniture. Flexible options help create a fairer system and support responsible disposal with greater convenience.

Click to find out how to choose your large item disposal service.

How it works

Ipswich residents can choose one free service per financial year to help dispose of large household items. Residents can select either a waste voucher or large item bag (terms and conditions apply):

Option 1: Waste Voucher
 
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Waste Vouchers allow residents one free entry to Riverview or Rosewood Resource Recovery Centres for up to 500kg of domestic household waste.

 Option 2: Large item bag
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This heavy duty, 2 cubic metre bag, big enough to fit couches, mattresses, washing machines, bikes and other large items.

How to choose your large item disposal service

  1. Check your eligibility
    Visit the website to confirm your address is eligible.

  2. Create an account and log in
    Set up an online account, then log in to continue your booking.

  3. Choose your service option
    • Select Option 1: Waste voucher
    • Your voucher will be sent to your email
    • Take it to a participating Resource Recovery Centre
    • Show the voucher and proof of Ipswich residency when you arrive

    OR

    • Select Option 2: Large item bag
    • Book delivery (arrives within 10 business days)
    • Fill the bag within 21 days
    • Book a collection (collected within 1–10 business days)
  4. Get help if needed
    Call (07) 3130 0412 (Monday–Friday, 8.00 am–5.00 pm) for assistance.

 

 

Book now  

Large Item Disposals FAQs

Who is eligible for a Waste Voucher or large item bag?

Ipswich City Council residents may be eligible for a waste voucher or large item bag if they meet the following criteria: 

  • Live at a residential property within the Ipswich local government area. 

  • Intend to use the service for domestic household waste only (not business or commercial waste). 

  • The household has not already used its allocation for the financial year (one large item bag or one waste voucher per financial year). 

Important things to know: 

  • Eligibility is determined based on the property address and site accessibility. 

  • Some eligible residents may only be offered a waste voucher where a bag service is not available. 

  • There are no upfront fees for this service. Credit/debit card details (large item bag only) and a valid email address are required as part of the application process. Charges will only be applied in the event of a breach of the terms and conditions of use. 

What can I dispose of?

Waste Voucher Large Item Bag 

For disposal of up to 500kg of accepted domestic household waste at an Ipswich Resource Recovery Centre.  

You can dispose of a range of domestic waste items, including:  

  • soft flooring and mattresses  

  • soft furnishings and large furniture  

  • carpets and rugs  

  • timber and wood products  

  • green waste (lawn clippings, palm fronds, pruning)  

  • clean, dry, intact glass  

Important things to know: 

  • all materials must meet Resource Recovery Centre (RRC) acceptance guidelines.  

  • standard fees and charges apply for loads over 500kg.

  • standard fees and charges apply for normal charged items, such as tyres.

Refer to Resource Recovery Centre for further details.

Collection of large items weighing up to 165kg in total, which will accommodate a standard 400 litre fridge, 7kg washing machine, single mattress, standard push bike and more.  

You can use this for the following household items  

  • soft flooring and mattresses  

  • electronic items  

  • household appliances including fridges, freezers, washers, dryers and stoves  

  • soft furnishings and large furniture  

  • carpets and rugs  

  • bath and laundry tubs  

  • timber, tiles and bricks  

  • bikes and sporting equipment  

  • wood products  

  • green waste (lawn clippings, palm fronds, pruning)  

  • clean, dry, intact glass  

  • concrete, bricks and tiles. 

 

What can't I dispose of?

Waste Voucher Large Item Bag

Items outside standard Resource Recovery Centre acceptance guidelines such as:  

  • Hazardous materials (e.g. chemicals, asbestos)  

  • Explosives  

  • Medical or biohazard waste 

  • Commercial or business waste (the service is for household waste only)

  • standard fees and charges apply for loads over 500kg.

  • construction and demolition material (excluding concrete, bricks and tiles)  

  • general household waste and recycling (including food scraps)  

  • batteries or mobile phones

  • explosives

  • car parts including tyres  

  • hazardous materials (such as gas bottles, asbestos, chemicals and fibro sheets)

  • medical or biohazard waste

  • liquids, oils, solvents and paints  

  • commercial builders waste and business waste, including window panes  

  • broken glass. 

How often can I use the service?

Residents can choose ONE free option per financial year:

  • A Large Item Collection (bag)

OR

  • A Waste Voucher

Note: Some households may only be eligible for the waste voucher if collection access is limited at their property.

What items are already free at Council's Resource Recovery Centres?

Did you know that many items can already be dropped off free of charge at Council’s Resource Recovery Centres?

Before using your voucher you may like to separate recyclable items from your general waste.

The following items are accepted for FREE at all times:

  • Whitegoods and large appliances (e.g. fridges, washing machines, dryers, air conditioners)
  • TVs and other e-waste/electronics
  • Household, car, rechargeable, lithium, solar and power bank batteries
  • Cardboard
  • Glass bottles and jars
  • Used oil (up to 20 litres)
  • Gas bottles
  • Scrap metal
  • Paint (up to 100 litres in total, with a maximum of 20 litres per container)
  • Small electrical appliances (e.g. toasters, kettles, fans and irons)

How is my personal information used?

Residents information is only used to:

  • Deliver the service
  • Manage the request

It won’t be shared outside Council unless:

  • Required by law.

I don't have a car and I'm not eligible for a large item bag - what can I do?

If you don’t have a car or aren’t eligible for a large item bag, you may wish to consider the following options: 

  • Arrange a free charity collection for usable items  

  • Offer items for free through social media platforms or similar 

  • If you only have a few items, consider breaking them down and placing them in your red bin over time 

  • Check with your neighbours - if they also only have a few items, you may be able to combine loads and share a trip to the Resource Recovery Centre