Odour can come from many sources, including septic tanks, compost heaps, rotting vegetation, fertilisers and rubbish. Sometimes odour can affect neighbours and interfere with their normal activities. If severe enough, it can impact on people's health.
An on-site sewerage facility is any system that stores, treats and disposes of household wastewater on the property.
Grey water is waste water generated from baths, showers, washbasins and laundries which can be diverted for use on lawns and gardens.
Discuss with your neighbour
People are sometimes unaware that their activities are causing a nuisance. Ipswich City Council encourages all residents and business operators to talk to their neighbours first about nuisance problems and only make a complaint if the issue remains unresolved.
Before you proceed with lodging a complaint, please refer to the below question to see if Council is the appropriate contact for your issue.
If you answered no to the question listed above, please follow the below steps to lodge your complaint with Council. Have the following information ready:
Contact Council by one of the methods below: