General Enquiries & Emergencies
(07) 3810 6666

TTY Phone
133 677 then ask for
07 3810 6666

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Ageing is an inevitable process, so the quality of life that an individual experiences in their later years is of the utmost importance. With Ipswich’s increasing growth, it is anticipated that – like many regions of Australia - the proportion of our ageing population will also keep increasing.

Insight into Ipswich seniors

  • According to the Australian Bureau of Statistics (ABS) 2016, trends over the last 10 years show that the number and proportion of seniors aged 65 and over are increasing. The percentage of seniors growth rate per annum went from 3.3% in 2006 to 5.8% in 2016 based on a five-year census period.
  • However, when our city's age profile is compared with Queensland, Ipswich City is significantly younger in age. In Ipswich, the median age was younger than Queensland by five years in the 2016 Census.
  • Queensland has a higher proportion of older people than Ipswich. The data shows that in 2016, seniors in Ipswich made up 10.8% of the population, whereas in Queensland the proportion of people aged over 65 was higher at 15.9%.
  • The ABS Census shows that the median age recorded among Queenslanders grew from 35 to 37 years of age from 2001 to 2011. On the other hand, Ipswich City's median age was noted to be 32 years of age in both 2001 and 2011 census periods.  This has remain unchanged since 2011, with Ipswich still reporting the median age at 32 years and Queensland 37 years.

Valuing our seniors

Ipswich Council plays an active role in enhancing the wellbeing of all community members, regardless of their age, in alignment with the following principles:

  • Promoting positive community attitudes towards and acceptance of older people and their right to independence, self-determination, dignity and choice.
  • Valuing the skills, resources and diversity of older people and providing them with an opportunity to grow to their fullest capacity and make a lifelong contribution to the community.
  • Providing access to appropriate information, employment, training, learning, housing, transport, cultural, recreational, safety, security and care services appropriate to the diverse needs of older people.
  • Encouraging partnerships within the community that enable people to age positively within a supported environment.

Ipswich City Heart Cabs Program

Ipswich City Council has partnered with Yellow Cabs make travelling to the shops and back easier and more affordable for certain residents. Eligible members of the community (seniors, people with disabilities and their carers) will be offered the opportunity of travelling by taxi from their home to their designated shopping precinct for only $2 each way!

How does the program work?

  • The service is available in selected suburbs and operates on designated days (see below more information).
  • Book a taxi via Yellow Cabs on (07) 3363 2373 before midday on the day before you wish to travel.
  • A Yellow Cab taxi will pick you up from your home at approximately 9.00 am on the day of your booking and take you to your designated shopping precinct.
  • You will then be collected by taxi at 12.30 pm and returned home.

Who can participate?

You must be in receipt of a full Australian Government Age Pension or a full Disability Support Pension and your carer (if applicable) must be in receipt of a full Australian Government Carer's Allowance. In addition, you must reside in an approved suburb. See below for suburb listing and participating shopping centres:

Note: Bundamba residents can now travel to Booval Fair

For more information contact Ipswich City Council Community Development Officer Karri Surtees on (07) 3810 6646 or email

The Ipswich City Council Seniors Consultative Committee

The Seniors Consultative Committee meets quarterly and comprises both Council and community representatives. The objectives of the Seniors Consultative Committee are to assist Ipswich City Council to achieve its commitment to the principles of social justice, with a particular emphasis on enhancing the quality of life of our older citizens and supporting their values as important and contributing members of our community by:

  • Addressing ageism and ageist attitudes
  • Promoting health, physical activity and social participation in community life
  • Increasing dissemination of information
  • Providing an avenue for the committee to advise and report identified issues that can be resolved by Council.

For more information contact Ipswich City Council Community Development Officer Karri Surtees on (07) 3810 6646 or email

Ageing with vitality: Your everyday guide to healthy active living

This resource is full of tips, real-life stories and sample exercises to make being healthy and active fun. The guide suggests everyday activities and exercises for strength, balance, flexibility and endurance that you can do at home. It includes tips, simple step-by-step instructions and photographs. There is also a workbook is to be used in conjunction with this resource in order to plan and record your progress as you find various ways to increase your levels of physical activity.

View and download Ageing with vitality: Your everyday guide to healthy active living