Smoke and particles from open air fires can cause a nuisance to neighbours, interfere with normal daily activities and, if severe, can also affect residents’ health. A nuisance exists if a release of odours, gas, fumes, smoke, dust, particles or aerosols on residential premises has caused or is likely to give rise to a risk of:
Open air fire and smoke nuisance includes:
Open Air Fires are Permitted in some circumstances and are regulated by Council Local Laws and the Fire and Emergency Services Act 1990. Any open air fire must also not create smoke pollution or a nuisance to neighbours (refer below for more information)
Open air fire exemptions:
Reducing smoke from open air fires
Reducing smoke from a chimney
People are sometimes unaware that their activities are causing a nuisance. Ipswich City Council encourages all residents and business operators to talk to their neighbours first about nuisance problems and only make a complaint if the issue remains unresolved.
Before you proceed with lodging a complaint, please refer to the below questions to see if council is the appropriate contact for your issue:
If you answered no to all of the questions listed above, please follow the below steps to lodge your complaint with council. Have the following information ready:
Contact council by one of the methods below:
Note: If the issue is occurring outside of business hours, the complaint will be actioned by council’s after-hours patrol officers. Please call when the issue is occurring regardless of the time/day of the week.
Council sends out a letter and factsheet to the address of the alleged offender advising them of the issue.
If council is advised that the issue has continued we will investigate further.
Council will initially attend the property causing the issue and determine if a smoke pollution is detectable or the cause is evident. As part of this inspection, the following may occur:
Report an Issue