Ipswich City Council’s Commitment to Providing Information

Ipswich City Council is committed to providing the community with open and transparent access to information in relation to its services, activities and business operations and is working to:

  • Be more open and accountable
  • Providing equal access to information across all sectors of the community
  • Ensuring appropriate protection for each individual's privacy.

To determine the best avenue to access Council information visit Council’s Accessing Information webpage.

The Right to Information Act 2009 (RTI Act) and the Information Privacy Act 2009 (IP Act) aim to make more information available, provide equal access to information across all sections of the community and provide appropriate protection for individual privacy.

  • The RTI Act gives you the right to access and amend information held by public sector agencies in Queensland, unless there is a good reason for it not to be provided.
  • You have the right to access your personal information held by government under the IP Act.
  • You have the right to access personal and non-personal information held by government under the RTI Act.

For further information about  the RTI Act and IP Act visit the websites of the Queensland Government RTI and the Office of the Information Commissioner and see the RTI and IP Acts factsheets on the Office of the Information Commissioner website.

To be able to assess our performance in complying with the RTI and IP Acts to achieve the primary objective of the Act which is:  “to give a right of access to information in the government’s possession or under the government’s control unless, on balance, it is contrary to the public interest to give the access”; Council has established performance measures, which are reported quarterly to Council, stated in our Annual Report and updated to this page quarterly:

FOR THE PERIOD 1 APRIL TO 30 JUNE 2021

MEASURE

PERFORMANCE RESULT

No. of Privacy Complaints - Received, Closed, Substantiated

0

No. of Right to Information Applications - Received/Closed

2/11/5

Average days taken per Right to Information Application Closed

22

No. of Information Privacy Applications - Received/Closed

5/2/4

Average days taken per Information Privacy Application Closed

22

Data Sets released to the Transparency and Integrity Hub

16

More Information