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Shopping Trolley Containment System

Ipswich has become the first city in Queensland to introduce a new local law requiring supermarkets and retailers to install a shopping trolley wheel lock containment system in an effort to clean up local parks, creeks and rivers.

The following frequently asked questions provide an overview of the new local law requirements.

Frequently asked questions

When did the local law provisions regarding Shopping Trolleys come into effect?
1 July 2014

Q: Are all retailers required to install the shopping trolley wheel lock containment system?
No, Retailers and supermarkets with less than 20 trolleys are not required to install the shopping trolley containment system. However if the retailer/supermarket receive two or more infringement notices for their trolleys being found away from their store within a 12 month period they will be required to install the system.

Who does have to install the shopping trolley wheel lock containment system?

  • Any retailer with over 20 shopping trolleys
  • Any retailer that receives two or more infringement notices for their trolleys being found away from their store within a 12 month period

Why does Council require shopping trolleys to have a containment system?

  • The containment system required by Ipswich City Council will ensure that shopping trolleys stay where they belong - within the premises.
  • Council receives numerous complaints about abandoned trolleys which in turn end up in waterways causing build up in debris and disturbing water flow or becoming hazardous objects blocking footpaths/roads and detracting from the amenity and enjoyment of Council's parks.

What are the alternatives to the wheel locking system?
At present there are no other prescribed containment systems. The wheel locking mechanism automatically locks on the trolleys wheels if taken outside the shopping precinct and can only be unlocked by the retailer, ensuring the trolleys remains where it belongs.

What are the benefits to the retailer?

  • Save money in the long run not having to replace wayward trolleys
  • Contributing to the amenity of the community and protection of the local environment
  • Avoid paying impound fees and other associated fines

What are the benefits for the community?
There have been reports of people using shopping trolleys for washing baskets, barbeque grills and mobile storage units in the past but most stray trolleys end up in creeks, rivers or littering parks and streets. The community will benefit with improves amenity of our neighbourhoods.

What other requirements will be included in the new local law?
Specifically for retailers with Shopping Trolleys there is one other provision in the local law that differs from previous requirements.  All shopping trolleys must be affixed with identification which includes:

  • Name of the retailer
  • Contact details, including a telephone number to report shopping trolleys found or abandoned outside of the retailer's premises.

The information must be:

  • Legible
  • Conspicuously displayed
  • Permanently affixed/not easily removed.

Further information

For further detail refer to Local Law No. 8 (Nuisances and Community Health and Safety) 2013 or phone (07) 3810 6666