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1. Date 24 October 2019 Time 6 - 8pm Location ... (PDF, 1041k)

   ipswich.qld.gov.au/__data/assets/pdf_file/0006/122289/Transparent-Governance-Community-Reference-Group-Minutes-241019.pdf Explore

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   12 Nov 2019: customers and during office hours customers can speak to a. customer liaison officer if required. ... customer of decisions made.  Q: Can you attach a file for a complaint?

   by Shane Currie

2. Page 1 of 7 Version Control and Objective ID ... (PDF, 455k)

   ipswich.qld.gov.au/__data/assets/pdf_file/0011/85961/Complaints-Management-Policy.pdf Explore

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   20 Dec 2023: Council seeks to be “complaints friendly” and encourages feedback to assist with improving its business and customer service processes. ... IPSWICH CITY COUNCIL | Complaints Management Policy. Maintenance of this policy will be designated to the

   by Amber van Sloten

3. Leveraging 2032: Our Roadmap to the Olympic and Paralympic Games

   ipswich.qld.gov.au/about_council/media/media-releases/articles/2023/leveraging-2032-our-roadmap-to-the-olympic-and-paralympic-games Cached Explore

   8 Dec 2023: The roadmap was launched at Brighton Homes Arena, Ipswich’s 2032 Games venue scheduled to host modern pentathlon. ... The roadmap highlights opportunities that we know will deliver outcomes for this community,” Mayor Harding said.

4. Council closures over Christmas and New Year

   ipswich.qld.gov.au/about_council/media/media-releases/articles/2021/council-closures-over-christmas-and-new-year Cached Explore

   20 Dec 2021: Council’s after-hours emergency call centre will continue to operate 24 hours a day through the usual customer service number 3810 6666. ... Ipswich City Council customer service centre - 1 Nicholas Street. Closes: 1pm 24 December 2021.

5. Virtual Reality explores real-world solutions to Urban Heat Island Effect

   ipswich.qld.gov.au/about_council/media/media-releases/articles/2022/virtual-reality-explores-real-world-solutions-to-urban-heat-island-effect Cached Explore

   20 Oct 2022: This interactive experience shows how urban surfaces such as concrete and roads absorb and retain heat, making urban areas hotter and hotter – even dangerous during heatwaves. ... Sign up for the free virtual reality experience at Faye Carr Park,

6. Page 1 of 13 Version Control and Objective ID ... (PDF, 491k)

   ipswich.qld.gov.au/__data/assets/pdf_file/0004/145048/Councillor-Acceptable-Requests-Guidelines-and-Staff-Interaction-Policy.pdf Explore

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   8 May 2023: 8. 9.9 Request a review. 8. 10. CUSTOMER SERVICE REQUESTS AND SERVICE STANDARDS. ... 8. 10.1 Customer requests. 9. Councillor Acceptable Requests Guidelines and. Staff Interaction Policy.

   by Amber van Sloten

7. 1 iFUTURE ■ CORPORATE PLAN SUMMARY IPSWICH JOIN US ... (PDF, 1750k)

   ipswich.qld.gov.au/__data/assets/pdf_file/0005/148559/Corporate-Plan-Summary.pdf Explore

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   18 Jun 2021: Customer Experience Strategy and implementation plan to make life easier for our customers by having the best possible experience when using or looking for information about our services and dealing with ... us. Delivery of the iVolve project to

8. Council Minutes (PDF, 1292k)

   ipswich.qld.gov.au/__data/assets/pdf_file/0010/58870/Confirmed-Council-Ordinary-Minutes-16-February-2016.pdf Explore

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   7 Mar 2016: the Marketing Branch, in consultation with the Mayor and the Chairperson of the Community and Customer Service Committee, promote the positive benefits of the Queensland Historic Motoring Council. 3. ... from the 2015–2016 Ma

   Minutes

   by Anna Lewis

9. Local dance school emerges from pandemic stronger

   ipswich.qld.gov.au/about_council/media/media-releases/articles/2020/local-dance-school-emerges-from-pandemic-stronger Cached Explore

   27 May 2021: Local enterprise brings so much vibrancy and prosperity to Ipswich, between essential goods and services, wonderful experiences and livelihoods for thousands of families. ... Deputy Mayor and Chair of the Economic and Industry Development Committee

10. Page 1 of 3 Version Control and Objective ID ... (PDF, 353k)

    ipswich.qld.gov.au/__data/assets/pdf_file/0016/126106/Good-Governance-Policy.pdf Explore

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    24 May 2022: Customer Service Policy. 5. Human Rights Commitment. Ipswich City Council (Council) has considered the human rights protected under the Human. ... Council’s Legal and Governance Branch are responsible for the ongoing management of the.

    by Amber van Sloten

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