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  1. Page 1 of 38 Unreasonable Customer Conduct Management – ... (PDF, 582k)

    ipswich.qld.gov.au/__data/assets/pdf_file/0015/250170/Unreasonable-Customer-Conduct-Management-Complaints-Management-Unit-Procedure.pdf Explore

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    19 Jan 2024: terminating their access to those services? 8.9 Manage Initial Interactions. Managing customer behaviour is a core function of a customer service role. ... Frontline officers. are trained in managing conflict resolution and basic customer service skills

    by Carol Dellit
  2. Services Contract Contract No. Date Parties Ipswich City Council ... (PDF, 341k)

    ipswich.qld.gov.au/__data/assets/pdf_file/0003/96195/Services-Contract_4CDB.pdf Explore

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    4 Jun 2018: Authorised Subcontractor means a contractor of the Supplier approved under clause 25.16. ... Service Period means the period of a Contract Order defined in clause 5.2.

    by AHynd
  3. Core Business Services 2023–2024 Approval date – 22 June ... (PDF, 1828k)

    ipswich.qld.gov.au/__data/assets/pdf_file/0003/242913/CoreBusinessServices-2023-2024.pdf Explore

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    21 Jun 2023: Develop and implement the Effective Asset Management project. 22. LIBRARY AND CUSTOMER SERVICES. ... Provide customer service via the Contact Centre and Customer Service teams for the majority of council services.

  4. The fees and charges contained within this register are ... (PDF, 1065k)

    ipswich.qld.gov.au/__data/assets/pdf_file/0009/96219/Ipswich-City-Council-Fees-and-Charges-Register-2017-18.pdf Explore

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    18 Oct 2017: 100% of inspection fee (inclGST where applicable). – #. Lapsed No refund –. All other instances To be determined by theResponsible Officer. – #. 1.6 Refund of Fees – After the determination of an application. ... AAB117 Local Government Acts262(3)

  5. Council investing in improved waste collection services for Ipswich

    ipswich.qld.gov.au/about_council/media/media-releases/articles/2023/council-investing-in-improved-waste-collection-services-for-ipswich Cached Explore

    24 Jan 2023: Council recently announced 28 new side-arm waste trucks have been ordered to service Ipswich’s rapidly growing city, to replace an ageing fleet and ensure an efficient collection service for ... For more on Ipswich Waste Services visit

  6. Ipswich City Council Professional Services Contract Professional Services Contract ... (PDF, 300k)

    ipswich.qld.gov.au/__data/assets/pdf_file/0005/96197/Professional-Services-Contract_5612.pdf Explore

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    4 Jun 2018: Authorised Subcontractor means a contractor of the Supplier approved under clause 21.16. ... Service Period means the period of a Contract Order defined in clause 4.2.

    by AHynd
  7. Commercial Waste and Resource Recovery Solutions Ipswich.qld.gov.au/business/wasteIpswich Waste Services ... (PDF, 1122k)

    ipswich.qld.gov.au/__data/assets/pdf_file/0018/251343/IWS_Commercial_Waste_Brochure.pdf Explore

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    24 Oct 2023: Cardboard Recycling Services 6. Waste Collection Site Access 7. Skip Bin Services 8. ... General Waste Industrial Services. What can be disposed of in an industrial bin service?

  8. Cleaner and greener large item kerbside collection coming to Ipswich in 2024

    ipswich.qld.gov.au/about_council/media/media-releases/articles/2023/cleaner-and-greener-large-item-kerbside-collection-coming-to-ipswich-in-2024 Cached Explore

    3 Nov 2023: 27 October 2023. Ipswich residents will have greater access and more flexibility to dispose of unwanted household items with the introduction of an annual on-demand large item kerbside collection service ... The amount and types of waste currently

  9. Community gets to choose when large items collected from kerbside

    ipswich.qld.gov.au/about_council/media/media-releases/articles/2023/community-gets-to-choose-when-large-items-collected-from-kerbside Cached Explore

    2 Jun 2023: Residents will receive an annual and on-demand kerbside collection service and council can save these materials from being sent to landfill,” Mayor Harding said. ... The current large item kerbside collection service held every two years has been held

  10. Core Business Services 2022–2023 2022–2023IPSWICH CITY COUNCIL ■ CORE ... (PDF, 1840k)

    ipswich.qld.gov.au/__data/assets/pdf_file/0013/231232/Core-Business-Services-2022-2023.pdf Explore

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    28 Jun 2022: Develop road safety, traffic management and parking strategy. 22. LIBRARY AND CUSTOMER SERVICES. ... Provide a customer service function via the Contact Centre and Customer Service teams for the majority of council services.

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