Ipswich City Council’s Commitment to Providing Information
Ipswich City Council is committed to providing the community with open and transparent access to information in relation to its services, activities and business operations and is working to:
- Be more open and accountable
- Providing equal access to information across all sectors of the community
- Ensuring appropriate protection for each individual's privacy.
To determine the best avenue to access Council information visit Council’s Accessing Information webpage.
The Right to Information Act 2009 (RTI Act) and the Information Privacy Act 2009 (IP Act) aim to make more information available, provide equal access to information across all sections of the community and provide appropriate protection for individual privacy.
Disclosure Logs
Non-personal information released to applicants under the Act will be progressively published via the disclosure log and marked as 'available'. In other cases, a general description of the enquiry will be provided, however access to these documents will not be available (Personal).
- The RTI Act gives you the right to access and amend information held by public sector agencies in Queensland, unless there is a good reason for it not to be provided.
- You have the right to access your personal information held by government under the IP Act.
- You have the right to access personal and non-personal information held by government under the RTI Act.
For further information about the RTI Act and IP Act visit the websites of the Queensland Government RTI and the Office of the Information Commissioner and see the RTI and IP Acts factsheets on the Office of the Information Commissioner website.
RTI/IP Performance Measures
To be able to assess our performance in complying with the RTI and IP Acts to achieve the primary objective of the Act which is: “to give a right of access to information in the government’s possession or under the government’s control unless, on balance, it is contrary to the public interest to give the access”; Council has established performance measures, which are reported quarterly to Council, stated in our Annual Report and updated to this page quarterly:
RTI/IP Performance Measures – 1 July 2022 – September 2022
FOR THE PERIOD 1 JULY TO 30 SEPTEMBER 2022 | |
|---|---|
MEASURE | PERFORMANCE RESULT |
No. of Right to Information Applications - Received/Closed | 21/14 |
Average days taken per Right to Information Application Closed | 21 |
No. of Information Privacy Applications - Received/Closed | 2/2 |
Average days taken per Information Privacy Application Closed | 25 |
External Legislative Requests (ELR) – Received/Closed | 10/10 |
RTI/IP Performance Measures – 1 April 2022 – 30 June 2022
FOR THE PERIOD 1 APRIL TO 30 JUNE 2022 | |
|---|---|
MEASURE | PERFORMANCE RESULT |
No. of Privacy Complaints - Received, Closed, Substantiated | 3/0 |
No. of Right to Information Applications - Received/Closed | 6/4 |
Average days taken per Right to Information Application Closed | 23 |
No. of Information Privacy Applications - Received/Closed | 1/1 |
Average days taken per Information Privacy Application Closed | 21 |
External Legislative Requests (ELR) – Received/Closed | 23/23 |
RTI/IP Performance Measures – 1 January – 31 March 2022
FOR THE PERIOD 1 JANUARY TO 31 MARCH 2022 | |
|---|---|
MEASURE | PERFORMANCE RESULT |
No. of Privacy Complaints - Received, Closed, Substantiated | 0/0 |
No. of Right to Information Applications - Received/Closed | 7/5 |
Average days taken per Right to Information Application Closed | 23 |
No. of Information Privacy Applications - Received/Closed | 3/3 |
Average days taken per Information Privacy Application Closed | 20 |
External Legislative Requests (ELR) – Received/Closed | 10/10 |
RTI/IP Performance Measures – 1 October – 31 December 2021
FOR THE PERIOD 1 OCTOBER TO 31 DECEMBER 2021 | |
|---|---|
MEASURE | PERFORMANCE RESULT |
No. of Privacy Complaints - Received, Closed, Substantiated | 1/0 |
No. of Right to Information Applications - Received/Closed | 11/10 |
Average days taken per Right to Information Application Closed | 23 |
No. of Information Privacy Applications - Received/Closed | 2/2 |
Average days taken per Information Privacy Application Closed | 21 |
Data Sets released to the Transparency and Integrity Hub | 20 |
RTI/IP Performance Measures – 1 July – 30 September 2021
FOR THE PERIOD 1 JULY TO 30 SEPTEMBER 2021 | |
|---|---|
MEASURE | PERFORMANCE RESULT |
No. of Privacy Complaints - Received, Closed, Substantiated | 0 |
No. of Right to Information Applications - Received/Closed | 11/10 |
Average days taken per Right to Information Application Closed | 22 |
No. of Information Privacy Applications - Received/Closed | 5/4 |
Average days taken per Information Privacy Application Closed | 21 |
Data Sets released to the Transparency and Integrity Hub | 16 |
RTI/IP Performance Measures – 1 April – 30 June 2021
FOR THE PERIOD 1 APRIL TO 30 JUNE 2021 | |
|---|---|
MEASURE | PERFORMANCE RESULT |
No. of Privacy Complaints - Received, Closed, Substantiated | 0 |
No. of Right to Information Applications - Received/Closed | 2/11/5 |
Average days taken per Right to Information Application Closed | 22 |
No. of Information Privacy Applications - Received/Closed | 5/2/4 |
Average days taken per Information Privacy Application Closed | 22 |
Data Sets released to the Transparency and Integrity Hub | 16 |