Ipswich City Council is committed to providing the community with open and transparent access to information in relation to its services, activities and business operations and is working to:
To determine the best avenue to access Council information visit Council’s Accessing Information webpage.
The Right to Information Act 2009 (RTI Act) and the Information Privacy Act 2009 (IP Act) aim to make more information available, provide equal access to information across all sections of the community and provide appropriate protection for individual privacy.
Non-personal information released to applicants under the Act will be progressively published via the disclosure log and marked as 'available'. In other cases, a general description of the enquiry will be provided, however access to these documents will not be available (Personal).
For further information about the RTI Act and IP Act visit the websites of the Queensland Government RTI and the Office of the Information Commissioner and see the RTI and IP Acts factsheets on the Office of the Information Commissioner website.
To be able to assess our performance in complying with the RTI and IP Acts to achieve the primary objective of the Act which is: “to give a right of access to information in the government’s possession or under the government’s control unless, on balance, it is contrary to the public interest to give the access”; Council has established performance measures, which are reported quarterly to Council, stated in our Annual Report and updated to this page quarterly:
FOR THE PERIOD 1 JULY TO 30 SEPTEMBER 2022 | |
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MEASURE | PERFORMANCE RESULT |
No. of Right to Information Applications - Received/Closed | 21/14 |
Average days taken per Right to Information Application Closed | 21 |
No. of Information Privacy Applications - Received/Closed | 2/2 |
Average days taken per Information Privacy Application Closed | 25 |
External Legislative Requests (ELR) – Received/Closed | 10/10 |
FOR THE PERIOD 1 APRIL TO 30 JUNE 2022 | |
---|---|
MEASURE | PERFORMANCE RESULT |
No. of Privacy Complaints - Received, Closed, Substantiated | 3/0 |
No. of Right to Information Applications - Received/Closed | 6/4 |
Average days taken per Right to Information Application Closed | 23 |
No. of Information Privacy Applications - Received/Closed | 1/1 |
Average days taken per Information Privacy Application Closed | 21 |
External Legislative Requests (ELR) – Received/Closed | 23/23 |
FOR THE PERIOD 1 JANUARY TO 31 MARCH 2022 | |
---|---|
MEASURE | PERFORMANCE RESULT |
No. of Privacy Complaints - Received, Closed, Substantiated | 0/0 |
No. of Right to Information Applications - Received/Closed | 7/5 |
Average days taken per Right to Information Application Closed | 23 |
No. of Information Privacy Applications - Received/Closed | 3/3 |
Average days taken per Information Privacy Application Closed | 20 |
External Legislative Requests (ELR) – Received/Closed | 10/10 |
FOR THE PERIOD 1 OCTOBER TO 31 DECEMBER 2021 | |
---|---|
MEASURE | PERFORMANCE RESULT |
No. of Privacy Complaints - Received, Closed, Substantiated | 1/0 |
No. of Right to Information Applications - Received/Closed | 11/10 |
Average days taken per Right to Information Application Closed | 23 |
No. of Information Privacy Applications - Received/Closed | 2/2 |
Average days taken per Information Privacy Application Closed | 21 |
Data Sets released to the Transparency and Integrity Hub | 20 |
FOR THE PERIOD 1 JULY TO 30 SEPTEMBER 2021 | |
---|---|
MEASURE | PERFORMANCE RESULT |
No. of Privacy Complaints - Received, Closed, Substantiated | 0 |
No. of Right to Information Applications - Received/Closed | 11/10 |
Average days taken per Right to Information Application Closed | 22 |
No. of Information Privacy Applications - Received/Closed | 5/4 |
Average days taken per Information Privacy Application Closed | 21 |
Data Sets released to the Transparency and Integrity Hub | 16 |
FOR THE PERIOD 1 APRIL TO 30 JUNE 2021 | |
---|---|
MEASURE | PERFORMANCE RESULT |
No. of Privacy Complaints - Received, Closed, Substantiated | 0 |
No. of Right to Information Applications - Received/Closed | 2/11/5 |
Average days taken per Right to Information Application Closed | 22 |
No. of Information Privacy Applications - Received/Closed | 5/2/4 |
Average days taken per Information Privacy Application Closed | 22 |
Data Sets released to the Transparency and Integrity Hub | 16 |