General Enquiries & Emergencies
(07) 3810 6666

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133 677 then ask for
07 3810 6666

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Safe City Program

The Ipswich City Council Safe City program commenced in 1994 to deal with unacceptable levels of crime in Ipswich Central. The program has since been expanded with the camera network installed into ten suburbs to date with further expansions proposed in the coming years.   

The two primary aims of the Ipswich Safe City program are:

  • To confront and address unacceptable levels of crime and violence by involving community members in the development of strategies, networks and committees; and
  • To create and expand on opportunities for all people to live, work, socialise and play in Ipswich without feeling harassed or threatened.

The Ipswich City Council Safe City Monitoring Facility is situated within the CBD and operates 7 days per week, 24 hours per day.  The facility monitors over 200 cameras across the Ipswich Region.  Additionally, the monitoring facility has contact with a range of other services in Ipswich to assist in addressing strategies for community safety and policing.

As a result of the integrated approach to crime and community safety, the Program:

  • Co-ordinates Police responses and emergency services to areas (within camera coverage) where an emergency response is required. This service is provided 24 hours a day;
  • Reduces crime through proactive community involvement and awareness through an advisory service that assists the communities and neighbourhoods in Ipswich, North Ipswich, Goodna, Redbank, Redbank Plains, Booval, Bundamba, Brassall and Rosewood to implement crime prevention initiatives within their business or precinct; and
  • Prevents many crimes from being committed. Safe City monitoring often detects incidents that are about to occur and responds by alerting police;

The Success of Security Cameras

Ipswich City Council has been visited by law enforcement agencies internationally to inspect our camera monitoring system.

Police from three states in Australia and approximately twenty-five local authorities from across Australia have visited the Ipswich Monitoring Facility.  The Safe City facility has been recognised as the benchmark for a fully integrated crime prevention program that is not solely reliant on cameras and utilises a co-ordinated approach of all agencies in Ipswich.

Who to Contact?

In life threatening situations contact 000.

If an offence has been committed or is about to be committed contact Policelink, phone 131 444, and advise the following:

  • Location of incident
  • Description of offenders
  • Direction seen

Police will then advise Safe City.

Remember, no matter how trivial your information may seem, please pass it on, as it may assist us in providing valuable information to Police.

 Safe City Program Fact Sheet (PDF, 88 kb)