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1. Page 1 of 22 Complaints Management Procedure Table of ... (PDF, 418k)

   ipswich.qld.gov.au/__data/assets/pdf_file/0007/223936/Complaints-Management-Procedure.pdf Explore

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   20 Dec 2023: The CMU will be the central intake point for customer complaints received by Council. ... Customer Service Staff. Any officer in Council who is front facing and liaises directly with customers.

   by Carol Dellit

2. City of Ipswich People and Culture Strategy Ipswich.qld.gov.au 2021–2026 ... (PDF, 512k)

   ipswich.qld.gov.au/__data/assets/pdf_file/0019/220726/PeopleAndCultureStrategy2023_A4_5.pdf Explore

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   3 Jan 2024: This provides a foundation to build strong customer experience, where employees who are engaged and aligned to what council is trying to achieve, are satisfied in their roles, and will provide ... We will embrace scrutiny of our systems, processes, and

3. Rates

   ipswich.qld.gov.au/services/make-a-payment/payments/rates Cached Explore

   15 Nov 2023: To ensure accurate and timely payment for your property, it is important to use the correct payment Council Customer Reference Number as indicated on your most recent rate notice. ... Any branch of Commonwealth Bank of Australia. Ground Floor, 1 Nicholas

4. PO Box 191, IPSWICH QLD 4305 | T (07) ... (PDF, 73k)

   ipswich.qld.gov.au/__data/assets/pdf_file/0010/85879/Ipswich-City-Council-Work-Experience-Application-Form.pdf Explore

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   24 Sep 2019: WORK EXPERIENCE PLACEMENT REQUEST DETAILS. Area of Interest. Dates of Placement From To. ... Post Email. People and Culture Branch Ipswich City CouncilPO Box 191IPSWICH QLD 4305.

5. Core Business Services 2023–2024 Approval date – 22 June ... (PDF, 1828k)

   ipswich.qld.gov.au/__data/assets/pdf_file/0003/242913/CoreBusinessServices-2023-2024.pdf Explore

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   21 Jun 2023: Develop and implement the Effective Asset Management project. 22. LIBRARY AND CUSTOMER SERVICES. ... Improve the customer experience and whole-of-council customer culture. RESOURCES FTE 136.5OPERATING BUDGET ($ ‘000) 2023–2024.

6. Ipswich libraries prove increasingly popular with the community

   ipswich.qld.gov.au/about_council/media/media-releases/articles/2024/ipswich-libraries-prove-increasingly-popular-with-the-community Cached Explore

   29 Feb 2024: 29 February 2024. Ipswich libraries have experienced a surge in customer visitation numbers at all locations in the last year. ... Libraries perform such an important role for the community and customer demand has increased.

7. Page 1 of 5 Version Control and Objective ID ... (PDF, 414k)

   ipswich.qld.gov.au/__data/assets/pdf_file/0019/86032/Library-Services-Policy.pdf Explore

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   23 May 2022: downloading e-books, access to online databases and streaming. RFID-enabled self-service loans and returns offer efficient customer service at all branches. ... and the Manager (Libraries and Customer Services) is responsible for authoring and reviewing.

   by Amber van Sloten

8. Page 1 of 10 Version Control and Objective ID ... (PDF, 433k)

   ipswich.qld.gov.au/__data/assets/pdf_file/0008/228059/Media-and-Corporate-Communications-Policy.pdf Explore

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   8 May 2023: and those of their team, branch and department could be shared with the community. ... requestor advised. Communications and Engagement Branch will seek any required technical or background.

   by Amber van Sloten

9. Customers entering some council facilities required to show proof of vaccination

   ipswich.qld.gov.au/about_council/media/media-releases/articles/2021/customers-entering-some-council-facilities-required-to-show-proof-of-vaccination Cached Explore

   15 Dec 2021: customer service centres. Council continues to strongly encourage the vaccination of its employees, contractors and visitors. ... Questions regarding the requirement for mandatory vaccines, as outlined in the State Government’s COVID-19 roadmap, should

10. 2019 – 2023 City of IpswichDestination Management Plan CONTENTS ... (PDF, 1909k)

    ipswich.qld.gov.au/__data/assets/pdf_file/0012/112053/ICC-Destination-Management-Plan_2019_A4_WEB.pdf Explore

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    17 Mar 2023: Visitors to Ipswich are predominantly visiting friends and relatives, eating out, socialising, perusing nature and active experiences.5. ... We must not only ensure that our market positioning is matched by the destination experience.

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