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1. Approved: 30 June 2021 Approver: General Manager (Corporate Services) ... (PDF, 636k)

   ipswich.qld.gov.au/__data/assets/pdf_file/0020/216074/Complaints-Management-Framework.pdf Explore

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   22 Feb 2022: Type Definition. Competitive Neutrality Complaint. Section 48 of the Local Government Act 2009 requires Council to adopt a process for resolving competitive neutrality complaints. ... PO Box 15031, CITY EAST QLD 4002. Human Rights Complaint. An employee

   by Angela Harms

2. Page 1 of 7 Version Control and Objective ID ... (PDF, 455k)

   ipswich.qld.gov.au/__data/assets/pdf_file/0011/85961/Complaints-Management-Policy.pdf Explore

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   20 Dec 2023: Human Rights Complaints Procedure. • Acts and Decisions – Human Rights Act 2019 Administrative Directive. • ... Competitive neutrality complaints. • Liability claims against Council. • Official misconduct or criminal matters. •

   by Amber van Sloten

3. Page 1 of 5 Version Control and Objective ID ... (PDF, 402k)

   ipswich.qld.gov.au/__data/assets/pdf_file/0004/95764/Dealing-with-a-Complaint-involving-the-Chief-Executive-Officer-Policy.pdf Explore

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   8 May 2023: IPSWICH CITY COUNCIL | Dealing with a Complaint Involving the Chief Executive Officer Policy. ... person5. 9. Complaints about the public official/CEO. If a complaint may involve an allegation of corrupt conduct of the CEO of Ipswich City Council, the

   by Amber van Sloten

4. Customer Feedback Information

   ipswich.qld.gov.au/about_council/contact-council/customer-feedback-information Cached Explore

   19 Jan 2024: For suggestions, enquiries, complaints or compliments:. Phone Council on (07) 3810 6666 and ask to be put through to the Complaints Management Unit (CMU). ... During the triage process if it is identified that your feedback does not fall under the

5. Complaints

   ipswich.qld.gov.au/live/issues-and-laws/nuisances-and-complaints/complaints Cached Explore

   4 Feb 2022: Online complaint lodgement:. Complaints regarding overgrown or unsightly properties can be lodged online via the MyIpswich portal (registration or log-in required). ... Telephone complaint lodgement:. Contact Council on (07) 3810 6666 and have the

6. Page 1 of 38 Unreasonable Customer Conduct Management – ... (PDF, 582k)

   ipswich.qld.gov.au/__data/assets/pdf_file/0015/250170/Unreasonable-Customer-Conduct-Management-Complaints-Management-Unit-Procedure.pdf Explore

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   19 Jan 2024: Council’s zero tolerance approach to occupational violence. 2. Purpose. The primary purpose of this procedure is to direct Council’s Complaints Management Unit (CMU) in the management of referred UCC. ... and procedures (See S 2.11 & 2.12 Managing

   by Carol Dellit

7. Page 1 of 4 Ipswich Waste Services – Competitive ... (PDF, 237k)

   ipswich.qld.gov.au/__data/assets/pdf_file/0019/250381/Ipswich-Waste-Services-Competitive-Neutrality-Policy.pdf Explore

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   29 Jan 2024: Page 2 of 4. IPSWICH CITY COUNCIL | Ipswich Waste Services Competitive Neutrality Policy. ... Page 3 of 4. IPSWICH CITY COUNCIL | Ipswich Waste Services Competitive Neutrality Policy.

   by Carol Dellit

8. Date 24 October 2019 Time 6 - 8pm Location ... (PDF, 1041k)

   ipswich.qld.gov.au/__data/assets/pdf_file/0006/122289/Transparent-Governance-Community-Reference-Group-Minutes-241019.pdf Explore

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   12 Nov 2019:  Detailed records and reporting will be documented and. produced.  There will be a new Complaints Management Unit (CMU) which. ... into Council where complaints can be lodged. There is a. dedicated email address for the CMU that is available for.

   by Shane Currie

9. Page 1 of 8 Version Control and Objective ID ... (PDF, 426k)

   ipswich.qld.gov.au/__data/assets/pdf_file/0006/143961/Unreasonable-Customer-Conduct-Policy.pdf Explore

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   24 May 2022: The CMU using the guidelines set out in the UCC Procedure are then responsible for reviewing materials and:. • ... Section 268(2) of the Local Government Act 2009 defines an ‘administrative action complaint’ as a complaint that:.

   by Amber van Sloten

10. Nuisances and Complaints

    ipswich.qld.gov.au/live/issues-and-laws/nuisances-and-complaints Cached Explore

    12 Feb 2021: Report an issue. Popular links Show. Live Show. Report an Issue.

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