Learn more on how Ipswich City Council is delivering the Resource Recovery Strategy on Shape Your Ipswich.
A significant change in Ipswich’s large item kerbside collection format has been adopted that transitions the popular program from a biennial (every two years) city-wide service to an annual on-demand collection.
This change is expected to take effect in the 2023-2024 Financial Year.
Council will communicate updates regarding the on-demand service through various channels including the Ipswich Bin App, council's website, social media and local newspapers.
FAQ - Changes to the Large Item Kerbside Collection
What is changing in the service provided by council?
Council will soon commence a procurement process for a service provider to bring a more flexible and convenient On-Demand Large Item Kerbside Collection service.
Residents are provided with options to source separate recycling materials and reduce amount of waste being taken to landfill.
Why is the council changing the service and what benefits does it bring to my household?
The switch to an on-demand collection brings a better service with extra benefits:
- Cost effective – Service remains free to Ipswich households
- More flexibility and convenience – Residents get to choose when they have collection service
- Greater frequency of service – from biennial (every 2 years) to an annual (every year) service
- Environmentally sustainable – recycling materials from collections can be recovered to improve the City’s resource recovery performance.
- Improved safety – containerised collection can ensure less chances of broken glass, scrap metals, debris and unwanted waste littering kerbside.
When will the new on-demand service begin?
Council first must finalise its procurement process for a service provider, and it is looking to have the new service commence in the financial year 2023 –2024. Council will provide updates as soon as they become available.
How often will the on-demand service be provided for households?
The final details of the On-Demand Large Item Kerbside Collection service, are still being investigated. However, it is anticipated that this service will change from a scheduled biennial (every 2 years) to an option of a service once a year booked at a convenient time for the household.
Will there be any changes to the types of waste that can be collected?
Council is undergoing a procurement process for a service provider for an On-Demand Large Item Kerbside Collection service. The plan is to keep the amount and types of waste currently accepted the same with the new collection service; however, any changes to the types or amount of waste that can be collected will be communicated to the community once they are finalised.
Will there be any changes to the fees for waste collection?
Council will continue to provide the On-Demand Large Item Kerbside Collection service as a free service and all details will be communicated to the community once they are finalised.
How will residents be notified of the on-demand service?
Council will communicate updates regarding the On-Demand Large Item Kerbside Collection service to the community through various channels, including the Ipswich Bin app, council website, social media, and local newspapers.