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  1. Customer Charter

    ipswich.qld.gov.au/about_council/media/corporate_publications/customer-charter Cached Explore

    15 Aug 2023: Our Customer Charter. Putting our customers at the centre of everything we do. ... Unreasonable customer conduct will be dealt with under the Unreasonable Customer Conduct Policy.

  2. Customer Feedback Information

    ipswich.qld.gov.au/about_council/contact-council/customer-feedback-information Cached Explore

    19 Jan 2024: What is a request for service? Council provides a diverse number of services and programs to our customers and receives complaints on a daily basis. ... Customer complaints when they are first brought to our attention, in the majority of cases the

  3. | www.dlgrma.qld.gov.au | Code of Conduct for Councillors in ... (PDF, 159k)

    ipswich.qld.gov.au/__data/assets/pdf_file/0005/93344/Councillor-Code-of-Conduct.pdf Explore

    159k - PDF View as HTML

    6 Aug 2020: In order of least to most serious, the categories of complaint are unsuitable meeting conduct, inappropriate conduct, misconduct, and then corrupt conduct. ... Conduct Tribunal– any acceptable request guidelines of the. Council made under the

  4. IPSWICH CITY COUNCIL CUSTOMER CHARTERPutting our customers at the ... (PDF, 306k)

    ipswich.qld.gov.au/__data/assets/pdf_file/0009/243891/ICC_Customer_Charter_2023.pdf Explore

    306k - PDF View as HTML

    25 Jul 2023: IPSWICH CITY COUNCIL. CUSTOMER CHARTERPutting our customers at the centre of everything we do. ... Unreasonable customer conduct will be dealt with under the Unreasonable Customer Conduct Policy which can be accessed via our website.

  5. | www.dlgrma.qld.gov.au | Code of Conduct for Councillors in ... (PDF, 152k)

    ipswich.qld.gov.au/__data/assets/pdf_file/0003/216966/code-of-conduct-for-queensland-councillors.pdf Explore

    152k - PDF View as HTML

    27 Jul 2021: In order of least to most serious, the categories of complaint are unsuitable meeting conduct, inappropriate conduct, misconduct, and then corrupt conduct. ... Conduct Tribunal– any acceptable request guidelines of the. Council made under the

  6. Page 1 of 16 Version Control and Objective ID ... (PDF, 534k)

    ipswich.qld.gov.au/__data/assets/pdf_file/0003/124095/Meeting-Conduct-Policy.pdf Explore

    534k - PDF View as HTML

    14 Mar 2024: If the meeting decides the. Page 12 of 16. IPSWICH CITY COUNCIL | Meeting Conduct Policy. ... IPSWICH CITY COUNCIL | Meeting Conduct Policy. Conduct Breach As per section 150K of the Local Government Act 2009.

    by Amber van Sloten
  7. Page 1 of 10 Version Control and Objective ID ... (PDF, 441k)

    ipswich.qld.gov.au/__data/assets/pdf_file/0013/124060/Fraud-and-Corruption-Control-Policy.pdf Explore

    441k - PDF View as HTML

    24 May 2022: 6.5 Internal Reporting. As per ICC’s Code of Conduct, staff who know or have good reason to suspect any fraudulent,. ... The CEO as public official must deal with corrupt conduct complaints but will dismiss a complaint that is assessed as being

    by Amber van Sloten
  8. Page 1 of 5 Infrastructure Asset Management Policy 1. ... (PDF, 321k)

    ipswich.qld.gov.au/__data/assets/pdf_file/0020/127235/Infrastructure-Asset-Management-Policy.pdf Explore

    321k - PDF View as HTML

    27 Mar 2023: Staff participation in asset management training that builds understanding and adoption of this Policy. ... 11. Related Documents. This policy should be read and implemented in conjunction with the following other council policies, strategies, directives

    by Carol Dellit
  9. Page 1 of 13 Version Control and Objective ID ... (PDF, 491k)

    ipswich.qld.gov.au/__data/assets/pdf_file/0004/145048/Councillor-Acceptable-Requests-Guidelines-and-Staff-Interaction-Policy.pdf Explore

    491k - PDF View as HTML

    8 May 2023: 8. 10.1 Customer requests. 9. Councillor Acceptable Requests Guidelines and. Staff Interaction Policy. ... Where the complaint is about a decision or action taken by the council administration, the resident should be directed to make a complaint under

    by Amber van Sloten
  10. Page 1 of 4 Version Control and Objective ID ... (PDF, 389k)

    ipswich.qld.gov.au/__data/assets/pdf_file/0018/122760/Compliance-and-Enforcement-Policy.pdf Explore

    389k - PDF View as HTML

    23 May 2022: Employee Code of Conduct. • Councillor Code of Conduct. • Meeting Conduct Policy. • ... In order to manage those risks, and be consistent with the Councillors’ Code of Conduct and the Councillor – Staff Interaction Policy, Councillors are: -

    by Amber van Sloten

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