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1. IPSWICH WASTE SERVICES ■ PERFORMANCE PLAN 2021-2022 Adopted 24 ... (PDF, 407k)

   ipswich.qld.gov.au/__data/assets/pdf_file/0003/148458/5-IpswichWasteServices2021-2022_A4_WEB.pdf Explore

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   22 Jun 2021: 1. GENERAL OVERVIEW. 3. 1.1 INTRODUCTION. 3. 1.2 CUSTOMER CHARTER. 3. ... A Customer Charter has been established to assist in focussing Ipswich Waste Services on its obligations to the customers of the city.

2. Approved: 30 June 2021 Approver: General Manager (Corporate Services) ... (PDF, 636k)

   ipswich.qld.gov.au/__data/assets/pdf_file/0020/216074/Complaints-Management-Framework.pdf Explore

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   22 Feb 2022: o parks beautification program; o resources available at the library; o customer experience at an Art Gallery or Civic Centre event. • ... Provides a customer with a centralised communication point, thereby improving the customer experience throughout

   by Angela Harms

3. Ipswich Nature Centre one of Queensland’s best experiences

   ipswich.qld.gov.au/about_council/media/media-releases/articles/2020/ipswich-nature-centre-one-of-queenslands-best-experiences Cached Explore

   25 May 2021: The state-wide Best of Queensland Experiences program identifies and recognises experiences that best bring the Queensland story to life and consistently deliver an exceptional customer experience. ... Ipswich Mayor Teresa Harding said Ipswich City

4. Experience Nature

   ipswich.qld.gov.au/about_council/initiatives/environment/enviroplan/experience-nature Cached Explore

   23 Feb 2024: Experience Nature – Nature Sketchbook Workshop with Deb Mostert. RESCHEDULED to Tuesday 30 May. ... Mindfulness Trail Walk with Experience Nature. Friday 2 June, meet at 4.45pm.

5. Customer satisfaction hits a high for library services across Ipswich

   ipswich.qld.gov.au/about_council/media/media-releases/articles/2022/customer-satisfaction-hits-a-high-for-library-services-across-ipswich Cached Explore

   14 Nov 2022: 14 November 2022. New library offerings in Ipswich CBD have helped customer satisfaction soar to almost 100 per cent. ... Community, Culture, Arts and Sport Committee Chairperson Councillor Andrew Fechner said residents were clearly enjoying and

6. New program to help Ipswich Central businesses stand out

   ipswich.qld.gov.au/about_council/media/media-releases/articles/2023/new-program-to-help-ipswich-central-businesses-stand-out Cached Explore

   31 Oct 2023: Shoppers are savvy and seek an immersive experience and research shows bricks-and-mortar stores have three seconds to attract and engage a customer. ... affect customer habits and how to adapt the in-store experience to optimise potential, improve

7. IPSWICH CITY COUNCIL ■ OPERATIONAL PLAN QUARTER 1 REPORT ... (PDF, 1734k)

   ipswich.qld.gov.au/__data/assets/pdf_file/0010/248572/Q1-OperationalPlan2023-2024_A4_8.pdf Explore

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   28 Nov 2023: circle circle. Catalyst Implementation of the Customer Experience Program. Progress on key initiatives in the quarter includes Snap Send Solve process and technology improvements being deployed, finalisation of the Immediate Action ... Plan priorities,

8. Page 1 of 2 Version Control and Objective ID ... (PDF, 356k)

   ipswich.qld.gov.au/__data/assets/pdf_file/0006/217392/Review-of-Penalty-Infringement-Notices-and-Property-Clearing-Charges-Policy.pdf Explore

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   24 May 2022: facts presented. 7. Roles and Responsibilities. Customer Service Officers (CSO’s) provide customers with advice based on scripting contained in MyCouncil and carry out the initial processing of review applications. ... Customer Liaison Officers (CLO’s

   by Amber van Sloten

9. IPSWICH CITY COUNCIL ■ OPERATIONAL PLAN QUARTER 2 REPORT ... (PDF, 1819k)

   ipswich.qld.gov.au/__data/assets/pdf_file/0006/251907/Q2-OperationalPlan2023-2024_A4_7.pdf Explore

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   11 Mar 2024: STATUS Q4. BUDGET STATUS. Catalyst Implementation of the Customer Experience Program. ... Plans for the program have been reviewed in line with the recommendations that were provided as part of the Customer Experience Maturity Assessment.

10. Corporate Plan

    ipswich.qld.gov.au/about_council/media/corporate_publications/corporate_plan Cached Explore

    29 Jun 2021: Customer Experience Strategy and implementation plan to make life easier for our customers by having the best possible experience when using or looking for information about our services and dealing with ... Visit us at Shape Your Ipswich to see the

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