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1. Ipswich Waste Services Annual Performance Plan 2022–2023 Adopted 30 ... (PDF, 652k)

   ipswich.qld.gov.au/__data/assets/pdf_file/0015/231234/Ipswich-Waste-Services-2022-2023.pdf Explore

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   28 Jun 2022: Under the provisions of the Local Government Act 2009, any community service obligations of the commercial business unit must be clearly identified in the Annual Performance Plan and costed separately. ... The commercial business unit is also to be

2. Customer Experience StrategyIpswich City Council YEARS 1–3 Approval date ... (PDF, 3553k)

   ipswich.qld.gov.au/__data/assets/pdf_file/0010/236548/CustomerExperience_StrategyDoc_A4_WEB.pdf Explore

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   17 Mar 2023: Customer Service and Support Libraries and Customer Services Branch. Relevant subject business area All. ... Customer Service and Support Libraries and Customer Services Branch. Marketing Services Marketing and Promotions Branch.

3. Ipswich Waste Services Annual Performance Plan 2023–2024 IPSWICH WASTE ... (PDF, 384k)

   ipswich.qld.gov.au/__data/assets/pdf_file/0005/242915/IWS_PerformancePlan2023-2024.pdf Explore

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   21 Jun 2023: Under the provisions of the Local Government Act 2009, any community service obligations of the commercial business unit must be clearly identified in the Annual Performance Plan and costed separately. ... The commercial business unit is also to be

4. Page 1 of 4 Version Control and Objective ID ... (PDF, 371k)

   ipswich.qld.gov.au/__data/assets/pdf_file/0018/244053/Customer-Service-Policy.pdf Explore

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   10 Jul 2023: with seamless and connected customer experiences. Customer Service Policy. Page 2 of 4. ... Council also has an expectation that its customers reciprocate this level of behaviour to cement a mutually respectful interaction that allows Council to provide

   by Amber van Sloten

5. Page 1 of 4 Version Control and Objective ID ... (PDF, 371k)

   ipswich.qld.gov.au/__data/assets/pdf_file/0003/85971/Customer-Service-Policy.pdf Explore

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   10 Jul 2023: with seamless and connected customer experiences. Customer Service Policy. Page 2 of 4. ... Council also has an expectation that its customers reciprocate this level of behaviour to cement a mutually respectful interaction that allows Council to provide

   by Amber van Sloten

6. Customer Charter

   ipswich.qld.gov.au/about_council/media/corporate_publications/customer-charter Cached Explore

   15 Aug 2023: To assist us in delivering quality customer service we ask you to:. ... Our customers. Our customers are people we service or interact with every day to deliver services within Ipswich.

7. Ipswich Waste Services – Community Service Obligation Policy 1. ... (PDF, 284k)

   ipswich.qld.gov.au/__data/assets/pdf_file/0020/250409/Ipswich-Waste-Services-Community-Service-Obligation-Policy.pdf Explore

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   29 Jan 2024: Ipswich Waste Services –. Community Service Obligation Policy. 1. Statement. Ipswich City Council (Council) is committed to fulfilling its waste services community service obligations to support the community in waste management and ... Corporate

   by Amber van Sloten

8. Food Organics Garden Organics (FOGO)

   ipswich.qld.gov.au/live/waste-and-recycling/fogo Cached Explore

   16 Feb 2024: Service days are the same day as the residents’ normal general waste collection service, and on the alternate week to the recycling service. ... The introduction of the FOGO service will not impact the existing kerbside collection services.

9. Our Lists and Registers

   ipswich.qld.gov.au/about_council/its-your-council/know-your-council/accessing-information/publication-scheme/our-lists-and-registers Cached Explore

   15 Aug 2023: Condition of a temporary emissions licence. Planning and Regulatory Services. Environmental Protection Orders. ... Planning and Regulatory Services. Direction Notices. Planning and Regulatory Services. Clean-up Notices.

10. Ipswich City Council exceeds customer service benchmark

    ipswich.qld.gov.au/about_council/media/media-releases/articles/2023/ipswich-city-council-exceeds-customer-service-benchmark Cached Explore

    13 Sep 2023: This is a great result not only for the hardworking customer services team at council but also our community who directly benefit from improved customer service outcomes,” Cr Fechner said. ... The quality assurance results are included in the latest

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