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1. Page 1 of 4 Version Control and Objective ID ... (PDF, 371k)

   ipswich.qld.gov.au/__data/assets/pdf_file/0018/244053/Customer-Service-Policy.pdf Explore

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   10 Jul 2023: The core principles of this Policy align with our Customer Experience Vision: “We listen, we care, and we deliver great everyday experiences – every day”. ... 2. Purpose and Principles. This Policy is supported by Council’s Customer Experience

   by Amber van Sloten

2. Page 1 of 4 Version Control and Objective ID ... (PDF, 371k)

   ipswich.qld.gov.au/__data/assets/pdf_file/0003/85971/Customer-Service-Policy.pdf Explore

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   10 Jul 2023: The core principles of this Policy align with our Customer Experience Vision: “We listen, we care, and we deliver great everyday experiences – every day”. ... 2. Purpose and Principles. This Policy is supported by Council’s Customer Experience

   by Amber van Sloten

3. Page 1 of 38 Unreasonable Customer Conduct Management – ... (PDF, 582k)

   ipswich.qld.gov.au/__data/assets/pdf_file/0015/250170/Unreasonable-Customer-Conduct-Management-Complaints-Management-Unit-Procedure.pdf Explore

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   19 Jan 2024: affect them. Unfortunately, for some customers exercising those rights, their mindset can lead. ... Management Unit Procedure. • Customers’ rights will be observed. • By taking control of interactions with customer, they can separate the way they

   by Carol Dellit

4. PAPER CARDBOARD METAL PLASTIC5RECYCLEGLA SS Never miss your bin ... (PDF, 418k)

   ipswich.qld.gov.au/__data/assets/pdf_file/0019/219340/Recycling_4pp_DL_2.pdf Explore

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   27 Aug 2021: ̃ Detergent bottles ̃ Food storage containers. ̃ Ice cream containers ̃ Juice and cordial bottles. ... ̃ Laundry bottles and containers. ̃ Milk bottles. ̃ Plastic bottle tops and lids.

5. Customer Charter

   ipswich.qld.gov.au/about_council/media/corporate_publications/customer-charter Cached Explore

   15 Aug 2023: Our Customer Charter. Putting our customers at the centre of everything we do. ... Council also has a Customer Experience Strategy.

6. PAPER CARDBOARD METAL PLASTIC5RECYCLEGLA SS Never miss your bin ... (PDF, 117k)

   ipswich.qld.gov.au/__data/assets/pdf_file/0008/219959/IWS_Recycle5_4pp_DL_WEB.pdf Explore

   117k - PDF View as HTML

   24 Oct 2023: ̃ Detergent bottles ̃ Food storage containers. ̃ Ice cream containers ̃ Juice and cordial bottles. ... ̃ Laundry bottles and containers. ̃ Milk bottles. ̃ Plastic bottle tops and lids.

7. Ipswich City Council exceeds customer service benchmark

   ipswich.qld.gov.au/about_council/media/media-releases/articles/2023/ipswich-city-council-exceeds-customer-service-benchmark Cached Explore

   13 Sep 2023: Independent industry experts CSBA The Customer Experience Experts gave council an overall quality assurance score of 61.6 per cent, which is higher than the 51.8 per cent local government ... Community, Culture, Arts and Sport Committee Chairperson

8. Chartering a better way forward for serving Ipswich

   ipswich.qld.gov.au/about_council/media/media-releases/articles/2023/chartering-a-better-way-forward-for-serving-ipswich Cached Explore

   10 Aug 2023: Improving customer experience is an unwavering focus not only within our organisation but for every Councillor serving our communities city-wide,” Mayor Harding said. ... From improving internal efficiencies in preparation for booming population growth

9. IPSWICH CITY COUNCIL CUSTOMER CHARTERPutting our customers at the ... (PDF, 306k)

   ipswich.qld.gov.au/__data/assets/pdf_file/0009/243891/ICC_Customer_Charter_2023.pdf Explore

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   25 Jul 2023: IPSWICH CITY COUNCIL. CUSTOMER CHARTERPutting our customers at the centre of everything we do. ... We will be APPROACHABLE by offering channels of customers’ choice to deliver personalised and relevant experiences.

10. 1. Acceptance 1.1. These Terms and Conditions (Terms) constitute ... (PDF, 39k)

    ipswich.qld.gov.au/__data/assets/pdf_file/0018/250425/ICC_OnDemandKerbside_TCs.pdf Explore

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    29 Jan 2024: at the Customers cost, and/or a fee may apply as per clause 3. ... Any costs incurred by the Contractor or Council due to non-compliance by the Customer with these Terms as reasonably determined by Council will be at the Customers expense.

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