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ipswich.qld.gov.au/__data/assets/pdf_file/0019/250381/Ipswich-Waste-Services-Competitive-Neutrality-Policy.pdf Explore
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29 Jan 2024: General Manager Environment and Sustainability. Sets performance targets for IWS’ Community Service Obligations, that may have impact on Competitive Neutrality. ... 11. Related Documents. Waste Services Community Service Obligations Policy. National
by Carol Dellitipswich.qld.gov.au/about_council/media/media-releases/articles/2023/ipswich-city-council-exceeds-customer-service-benchmark Cached Explore
13 Sep 2023: This is a great result not only for the hardworking customer services team at council but also our community who directly benefit from improved customer service outcomes,” Cr Fechner said. ... The quality assurance results are included in the latest
ipswich.qld.gov.au/__data/assets/pdf_file/0018/250425/ICC_OnDemandKerbside_TCs.pdf Explore
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29 Jan 2024: 1. Acceptance. 1.1. These Terms and Conditions (Terms) constitute a legally binding agreement (Agreement) between the user (Customer) of the On-demand Kerbside Large Item Collection Service (Service) and Ipswich ... gov.au) at the time of the Customer
ipswich.qld.gov.au/__data/assets/pdf_file/0003/242913/CoreBusinessServices-2023-2024.pdf Explore
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21 Jun 2023: Businesses and industry are supported with excellent customer service to start up, operate, grow, and increase their resilience. ... Provide customer service via the Contact Centre and Customer Service teams for the majority of council services.
ipswich.qld.gov.au/about_council/media/corporate_publications/annual-plan Cached Explore
12 Mar 2024: Core business services are those activities which are undertaken to meet the community’s needs. ... The Annual Performance Plan is the mechanism for council to specify its performance of the business and for Ipswich Waste Services to confirm its
ipswich.qld.gov.au/__data/assets/pdf_file/0009/243891/ICC_Customer_Charter_2023.pdf Explore
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25 Jul 2023: Our principlesOur CARE principles form the foundation of our customer service. ... How you can help us To assist us in delivering quality customer service we ask you to:.
ipswich.qld.gov.au/__data/assets/pdf_file/0015/250170/Unreasonable-Customer-Conduct-Management-Complaints-Management-Unit-Procedure.pdf Explore
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19 Jan 2024: terminating their access to those services? 8.9 Manage Initial Interactions. Managing customer behaviour is a core function of a customer service role. ... Frontline officers. are trained in managing conflict resolution and basic customer service skills
by Carol Dellitipswich.qld.gov.au/__data/assets/pdf_file/0013/231232/Core-Business-Services-2022-2023.pdf Explore
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28 Jun 2022: Businesses and industry are supported with excellent customer service to start up, operate, grow and increase their resilience. ... Provide a customer service function via the Contact Centre and Customer Service teams for the majority of council services.
ipswich.qld.gov.au/__data/assets/pdf_file/0009/148509/3-CoreBusinessServices2021-2022_A4_WEB.pdf Explore
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22 Jun 2021: Businesses and industry are supported with excellent customer service to start up, operate, grow and increase their resilience. ... Provide a customer service function via the Contact Centre and Customer Service teams for the majority of council services.
ipswich.qld.gov.au/__data/assets/pdf_file/0005/215474/Resource_Recovery_Strategy_-_Final.pdf Explore
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17 Jun 2021: Council’s primary mechanism for customer service regarding waste is Ipswich Waste Services, a commercialised business unit. ... To ensure the City’s accountability to this goal of providing excellence in customer service to the community and all its
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