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  1. Core Business Services 2023–2024 Approval date – 22 June ... (PDF, 1828k)

    ipswich.qld.gov.au/__data/assets/pdf_file/0003/242913/CoreBusinessServices-2023-2024.pdf Explore

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    21 Jun 2023: We provide outstanding customer service. We make it easier to interact with council online, through digital channels, in person and over the phone. ... OUTCOMES. We provide outstanding customer service. We make it easier to interact with council online,

  2. Page 1 of 38 Unreasonable Customer Conduct Management – ... (PDF, 582k)

    ipswich.qld.gov.au/__data/assets/pdf_file/0015/250170/Unreasonable-Customer-Conduct-Management-Complaints-Management-Unit-Procedure.pdf Explore

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    19 Jan 2024: 1. Background. Ipswich City Council (Council, we, our, us) recognises that customers have the right to. ... Clearly communicate processes and outcomes. Our Customer Charter in conjunction with Conditions of Entry signage:. •

    by Carol Dellit
  3. IPSWICH WASTE SERVICES ■ PERFORMANCE PLAN 2021-2022 Adopted 24 ... (PDF, 407k)

    ipswich.qld.gov.au/__data/assets/pdf_file/0003/148458/5-IpswichWasteServices2021-2022_A4_WEB.pdf Explore

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    22 Jun 2021: A Customer Charter has been established to assist in focussing Ipswich Waste Services on its obligations to the customers of the city. ... Customers' Rights:. Our customers have a right to:. a competitive domestic waste service.

  4. Core Business Services 2022–2023 2022–2023IPSWICH CITY COUNCIL ■ CORE ... (PDF, 1840k)

    ipswich.qld.gov.au/__data/assets/pdf_file/0013/231232/Core-Business-Services-2022-2023.pdf Explore

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    28 Jun 2022: We provide outstanding customer service. We make it easier to interact with council online, through digital channels, in person and over the phone. ... OUTCOMES. We provide outstanding customer service. We make it easier to interact with council online,

  5. iFUTURE ■ CORPORATE PLAN Ipswich City Council respectfully acknowledges ... (PDF, 3257k)

    ipswich.qld.gov.au/__data/assets/pdf_file/0010/148852/CorporatePlan2021-2026_A4_14.pdf Explore

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    22 Apr 2021: As well as seeking to improve our own service delivery, customer experience, and redeveloping our CBD, we’ll also be advocating for priority projects including the Ipswich to Springfield Central public ... Customer Experience Strategy and

  6. 1. Acceptance 1.1. These Terms and Conditions (Terms) constitute ... (PDF, 39k)

    ipswich.qld.gov.au/__data/assets/pdf_file/0018/250425/ICC_OnDemandKerbside_TCs.pdf Explore

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    29 Jan 2024: 1. Acceptance. 1.1. These Terms and Conditions (Terms) constitute a legally binding agreement (Agreement) between the user (Customer) of the On-demand Kerbside Large Item Collection Service (Service) and Ipswich ... gov.au) at the time of the Customer

  7. City of Ipswich People and Culture Strategy Ipswich.qld.gov.au 2021–2026 ... (PDF, 512k)

    ipswich.qld.gov.au/__data/assets/pdf_file/0019/220726/PeopleAndCultureStrategy2023_A4_5.pdf Explore

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    3 Jan 2024: We provide outstanding customer service, we make it easier to interact with council online, through digital channels, in person, and over the phone. ... We will be unapologetic when we insist on the embodiment of our Leadership Charter in all people

  8. 24 June 2021 Ipswich Mayor Teresa Harding 2021-22 Budget ... (PDF, 230k)

    ipswich.qld.gov.au/__data/assets/pdf_file/0009/148581/Mayor-Teresa-Harding-2021-22-Budget-speech-u.pdf Explore

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    24 Jun 2021: publishing our 3-year capital works program for public scrutiny. So, you can hold us to account. ... protect the liveability and lifestyle we enjoy today – and for our residents of the future.

    by Shane Currie
  9. IPSWICH CITY COUNCIL ■ CORE BUSINESS SERVICES 2021-2022 Adopted ... (PDF, 1591k)

    ipswich.qld.gov.au/__data/assets/pdf_file/0009/148509/3-CoreBusinessServices2021-2022_A4_WEB.pdf Explore

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    22 Jun 2021: OUTCOMES. We provide outstanding customer service. We make it easier to interact with council online, through digital channels, in person and over the phone. ... We provide outstanding customer service. We make it easier to interact with council online,

  10. Ipswich City Council Budget 2020-21 Mayor Teresa Harding’s Speech

    ipswich.qld.gov.au/about_council/media/media-releases/articles/2020/ipswich-city-council-budget-2020-21-mayor-teresa-hardings-speech Cached Explore

    22 Dec 2020: But, we know we cannot afford to have more job losses in our city. ... We can all do our part to keep people working and stimulating economic activity.

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