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1. Template for policies (PDF, 210k)

   ipswich.qld.gov.au/__data/assets/pdf_file/0019/92323/Sundry-Debt-Credit-and-Recovery-Policy.pdf Explore

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   1 Jun 2022: Customer Services Officer – Sundry Debts: Operational day to day responsibility for the performance of the Sundry Debts, including the following actions:. ... customer has been authorised to receive goods or services to a predefined value.

   by Richard Bennett

2. Residential Waste Services Ipswich.qld.gov.au/waste http://Ipswich.qld.gov.au/live/waste-and-recycling Sustainable Waste ManagementIpswich Waste ... (PDF, 784k)

   ipswich.qld.gov.au/__data/assets/pdf_file/0009/245529/IWS_Residential-Waste-Brochure_DL_2023_2.pdf Explore

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   13 Apr 2023: IWS is a commercial business unit of Ipswich City Council that provides facilities and services to meet your waste and recycling needs. ... For further details please visit Ipswich.qld.gov.au/glass. For morning information about your Recycling service

3. Annual Plan

   ipswich.qld.gov.au/about_council/media/corporate_publications/annual-plan Cached Explore

   12 Mar 2024: Ipswich Waste Services Performance Plan 2023-2024. ... Ipswich Waste Services Performance Plan 2022-2023.

4. Page 1 of 8 Version Control and Objective ID ... (PDF, 426k)

   ipswich.qld.gov.au/__data/assets/pdf_file/0006/143961/Unreasonable-Customer-Conduct-Policy.pdf Explore

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   24 May 2022: Ensure fairness in the complaints process; and. • Improve efficiency and commitment to appropriate resource allocation in all customer service delivery and the complaints process. ... o Libraries and Customer Services. • Planning and Regulatory

   by Amber van Sloten

5. IPSWICH CITY COUNCIL ■ CORE BUSINESS SERVICES 2021-2022 Adopted ... (PDF, 1591k)

   ipswich.qld.gov.au/__data/assets/pdf_file/0009/148509/3-CoreBusinessServices2021-2022_A4_WEB.pdf Explore

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   22 Jun 2021: CORE SERVICE ACTIVITIES Administrative support services for councillors and the office of the Mayor ensuring all legislative obligations are met. ... Provide a customer service function via the Contact Centre and Customer Service teams for the majority

6. Page 1 of 5 Version Control and Objective ID ... (PDF, 414k)

   ipswich.qld.gov.au/__data/assets/pdf_file/0019/86032/Library-Services-Policy.pdf Explore

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   23 May 2022: 7. Roles and Responsibilities. The Manager, Libraries and Customer Services is responsible for the strategic and operational. ... and the Manager (Libraries and Customer Services) is responsible for authoring and reviewing.

   by Amber van Sloten

7. Customer Feedback Information

   ipswich.qld.gov.au/about_council/contact-council/customer-feedback-information Cached Explore

   19 Jan 2024: At Council we strive for customer service excellence. We know that good administration practices involve the regular review of our services, programs, policies, procedures, and the lessons learnt from feedback can ... What is a request for service?

8. Ipswich.qld.gov.au City of Ipswich Resource Recovery Implementation Plan 2021-2031 ... (PDF, 334k)

   ipswich.qld.gov.au/__data/assets/pdf_file/0007/215476/Resource_Recovery_Implementation_Plan_-_Final.pdf Explore

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   17 Jun 2021: 2023-24 Increased diversion and recovery of domestic organics. Align Council’s operational model to be responsive to landfill diversion and recycling targets (e.g. ... 7Align operational model to be responsive to landfill diversion and recycling targets

9. Page 1 of 3 Version Control and Objective ID ... (PDF, 354k)

   ipswich.qld.gov.au/__data/assets/pdf_file/0006/125556/Domestic-Waste-Collection-Policy.pdf Explore

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   7 Jul 2022: Charges for general waste collection services will be shared equitably across all these properties to fund this essential community service. ... IPSWICH CITY COUNCIL | Domestic Waste Collection Policy. • Ensure that the domestic waste collection

   by Amber van Sloten

10. Chartering a better way forward for serving Ipswich

    ipswich.qld.gov.au/about_council/media/media-releases/articles/2023/chartering-a-better-way-forward-for-serving-ipswich Cached Explore

    10 Aug 2023: Council’s customers, including residents, ratepayers, businesses, community groups, and contractors will start seeing the charter displayed at customer service touchpoints throughout the city and are encouraged to provide feedback if ... From improving

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