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1. Customer Experience StrategyIpswich City Council YEARS 1–3 Approval date ... (PDF, 3553k)

   ipswich.qld.gov.au/__data/assets/pdf_file/0010/236548/CustomerExperience_StrategyDoc_A4_WEB.pdf Explore

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   17 Mar 2023: Paying close attention and having good awareness is critical to understanding customers behaviours, needs and frustrations helping to prioritise improvements in customer journeys. ... To ensure the customer is the focus across all areas of the

2. Rates

   ipswich.qld.gov.au/services/make-a-payment/payments/rates Cached Explore

   15 Nov 2023: BPAY Telephone and Internet Banking. Make payment or set up recurring payments from your cheque, savings, debit, credit card or transaction account using biller code 1958 and your payment Council Customer ... Please ensure you have your payment Council

3. Make a Payment

   ipswich.qld.gov.au/services/make-a-payment Cached Explore

   22 Dec 2020: Report an issue. Popular links Show. Services Show. Report an Issue.

4. Rates Recovery Policy (PDF, 180k)

   ipswich.qld.gov.au/__data/assets/pdf_file/0005/86054/Rates-Recovery-Policy.pdf Explore

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   1 Jun 2022: 1. above provided the unpaid balance exceeds $100.00. Payment of the amount due be required within seven days. ... 4. Use all appropriate legal avenues and appropriate consultation to collect the debt.

   by Richard Bennett Keywords: Goverance

5. Planning and Development Fee Payments

   ipswich.qld.gov.au/services/make-a-payment/payments/planning-and-development-fee-payments Cached Explore

   4 Aug 2023: Credit Card Payment by Phone. Phone (07) 3810 6888 to make payment. ... Credit Card Authorisation Payment Form can be used to make payment.

6. Page 1 of 38 Unreasonable Customer Conduct Management – ... (PDF, 582k)

   ipswich.qld.gov.au/__data/assets/pdf_file/0015/250170/Unreasonable-Customer-Conduct-Management-Complaints-Management-Unit-Procedure.pdf Explore

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   19 Jan 2024: affect them. Unfortunately, for some customers exercising those rights, their mindset can lead. ... Management Unit Procedure. • Customers’ rights will be observed. • By taking control of interactions with customer, they can separate the way they

   by Carol Dellit

7. Customer Charter

   ipswich.qld.gov.au/about_council/media/corporate_publications/customer-charter Cached Explore

   15 Aug 2023: Our Customer Charter. Putting our customers at the centre of everything we do. ... Unreasonable customer conduct will be dealt with under the Unreasonable Customer Conduct Policy.

8. Page 1 of 4 Version Control and Objective ID ... (PDF, 371k)

   ipswich.qld.gov.au/__data/assets/pdf_file/0018/244053/Customer-Service-Policy.pdf Explore

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   10 Jul 2023: with seamless and connected customer experiences. Customer Service Policy. Page 2 of 4. ... Council also has an expectation that its customers reciprocate this level of behaviour to cement a mutually respectful interaction that allows Council to provide

   by Amber van Sloten

9. Page 1 of 4 Version Control and Objective ID ... (PDF, 371k)

   ipswich.qld.gov.au/__data/assets/pdf_file/0003/85971/Customer-Service-Policy.pdf Explore

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   10 Jul 2023: with seamless and connected customer experiences. Customer Service Policy. Page 2 of 4. ... Council also has an expectation that its customers reciprocate this level of behaviour to cement a mutually respectful interaction that allows Council to provide

   by Amber van Sloten

10. Reserve Price Policy (PDF, 179k)

    ipswich.qld.gov.au/__data/assets/pdf_file/0008/85976/Discount-for-Payment-of-Rates-Policy.pdf Explore

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    24 May 2022: 1.6 Roles and responsibilities: Customer Service Officers to process discounts for payments received before Due Date and authorised eligible payments received after Due Date. ... Agency Payments include: Australia Post counter/phone/Digital Mailbox; Bpay;

    Policy

    by Dennis Pearn

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