This section provides information on the issuing of commercial licences for pet shops.
A licence is required for all pet shops. If you are a business that solely operates as an Aquarium, you do not require a licence.
If you have a concern or issue regarding a Pet Shop in Ipswich, please phone Council on (07) 3810 6666. If your complaint is in relation to the welfare of animals, please contact RSPCA or phone 1300 264 625.
Prior to applying for a licence with Ipswich City Council, you must ensure you have the appropriate approvals in place for your business. For information on any approvals you might need, including development, planning and design approvals, and to apply for the licence, follow the stages below.
Before applying for a licence, you must ensure you obtain all relevant approvals. A licence does not constitute approval for any other aspects of your operation. Prior to starting any business you must check with Council's Planning and Regulatory Services to ensure that the land/property where the business is based is suitable for your intended use.
If your business involves new or altered structures, you may also require building and/or plumbing approval.
Council’s Planning Scheme guides how land can be used and developed, including the suitability of a location for a business or different business types.
Pet Shop businesses may need planning approval for these activities:
To find out if you need to submit a development application for a pet shop business, you can:
Building approval may be required for work that could include:
All building work is assessed against the building assessment provisions (including, but not limited to, the National Construction Code and the Queensland Development Code) which set the minimum requirements for building structure, fire safety, access and egress, health and amenity, and energy efficiency.
To find out if you need building approval, you can:
Pet Shop businesses may need plumbing and drainage approval for the following activity:
Plumbing and drainage work should be conducted by a licensed plumber. Contact Council or Queensland Urban Utilities for more information.
Once you have satisfied any development, building and plumbing approvals, you must seek design approval and commence building fit-out.
Step 1 – Design assessment
Step 2 – Building fit-out
Council will assess and respond to your assessment and application within 30 business days from the date of submission. If you require development approval, this assessment will not commence until you have notified council of the development approval.
Once your application has been assessed and if approved, you will be issued a licence. It will be emailed or mailed to you and you must display the licence, or a copy of the licence, at each related business so that it is easily visible to a person as they enter the premises.
Licence must be renewed each financial year. Council will send out a renewal notice approximately 4 weeks prior to renewal each year. A new licence will be mailed to you and you will need to ensure this is displayed.
Amendment to current licence
If you wish to update your personal or contact details on your business licence, please complete the amendment to licence section of the Pet Shop Licence Application Form.
If you require a copy of your licence, please contact the Customer Service Centre on (07) 3810 6666.
Transfer of Licence
If you wish to transfer the licence to a third party (e.g sale of business), please complete the transfer of licence section of the Pet Shop Licence Application Form.
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