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1. IPSWICH CITY COUNCIL ■ CORE BUSINESS SERVICES 2021-2022 Adopted ... (PDF, 1591k)

   ipswich.qld.gov.au/__data/assets/pdf_file/0009/148509/3-CoreBusinessServices2021-2022_A4_WEB.pdf Explore

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   22 Jun 2021: CORE SERVICE ACTIVITIES Administrative support services for councillors and the office of the Mayor ensuring all legislative obligations are met. ... Provide a customer service function via the Contact Centre and Customer Service teams for the majority

2. Template for policies (PDF, 210k)

   ipswich.qld.gov.au/__data/assets/pdf_file/0019/92323/Sundry-Debt-Credit-and-Recovery-Policy.pdf Explore

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   1 Jun 2022: Customer Services Officer – Sundry Debts: Operational day to day responsibility for the performance of the Sundry Debts, including the following actions:. ... customer has been authorised to receive goods or services to a predefined value.

   by Richard Bennett

3. IPSWICH CITY COUNCIL ■ OPERATIONAL PLAN QUARTER 2 REPORT ... (PDF, 1819k)

   ipswich.qld.gov.au/__data/assets/pdf_file/0006/251907/Q2-OperationalPlan2023-2024_A4_7.pdf Explore

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   11 Mar 2024: Local Laws and Regulatory Compliance Services. Total customer service requests 2,419 customer service requests. ... Resource Recovery Measures for this service are found in the Ipswich Waste Services Annual Performance Plan.

4. IPSWICH CITY COUNCIL ■ OPERATIONAL PLAN QUARTER 1 REPORT ... (PDF, 1734k)

   ipswich.qld.gov.au/__data/assets/pdf_file/0010/248572/Q1-OperationalPlan2023-2024_A4_8.pdf Explore

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   28 Nov 2023: Local Laws and Regulatory Compliance Services. Total customer service requests 1,914 customer service requests. ... Resource Recovery Measures for this service are found in the Ipswich Waste Services Annual Performance Plan.

5. Page 1 of 8 Version Control and Objective ID ... (PDF, 426k)

   ipswich.qld.gov.au/__data/assets/pdf_file/0006/143961/Unreasonable-Customer-Conduct-Policy.pdf Explore

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   24 May 2022: Ensure fairness in the complaints process; and. • Improve efficiency and commitment to appropriate resource allocation in all customer service delivery and the complaints process. ... o Libraries and Customer Services. • Planning and Regulatory

   by Amber van Sloten

6. Page 1 of 5 Version Control and Objective ID ... (PDF, 414k)

   ipswich.qld.gov.au/__data/assets/pdf_file/0019/86032/Library-Services-Policy.pdf Explore

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   23 May 2022: 7. Roles and Responsibilities. The Manager, Libraries and Customer Services is responsible for the strategic and operational. ... and the Manager (Libraries and Customer Services) is responsible for authoring and reviewing.

   by Amber van Sloten

7. Customer Feedback Information

   ipswich.qld.gov.au/about_council/contact-council/customer-feedback-information Cached Explore

   19 Jan 2024: At Council we strive for customer service excellence. We know that good administration practices involve the regular review of our services, programs, policies, procedures, and the lessons learnt from feedback can ... What is a request for service?

8. Page 1 of 3 Version Control and Objective ID ... (PDF, 354k)

   ipswich.qld.gov.au/__data/assets/pdf_file/0006/125556/Domestic-Waste-Collection-Policy.pdf Explore

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   7 Jul 2022: Charges for general waste collection services will be shared equitably across all these properties to fund this essential community service. ... IPSWICH CITY COUNCIL | Domestic Waste Collection Policy. • Ensure that the domestic waste collection

   by Amber van Sloten

9. Ipswich.qld.gov.au City of Ipswich Resource Recovery Implementation Plan 2021-2031 ... (PDF, 334k)

   ipswich.qld.gov.au/__data/assets/pdf_file/0007/215476/Resource_Recovery_Implementation_Plan_-_Final.pdf Explore

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   17 Jun 2021: collection frequency, resourcing, etc). 2022 Increased recycling and landfill diversion. Achieve Ipswich’s defined waste reduction, diversion and recycling targets. ... 2025 Feasibility study into volume of recyclables available for recovery. Provide

10. Chartering a better way forward for serving Ipswich

    ipswich.qld.gov.au/about_council/media/media-releases/articles/2023/chartering-a-better-way-forward-for-serving-ipswich Cached Explore

    10 Aug 2023: Council’s customers, including residents, ratepayers, businesses, community groups, and contractors will start seeing the charter displayed at customer service touchpoints throughout the city and are encouraged to provide feedback if ... From improving

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