Community Recovery support and assistance is available for residents who have been impacted by the flood event. While applications for support can be completed online, residents experiencing issues with power or technology can access face-to-face assistance at local pop-ups for their flood-related Housing, Centrelink and Community Recovery matters and enquiries.

Community Recovery ‘pop-up’ operating locally:

The Salvation Army – 12 Coal Street, Bundamba (opening Monday 28 March) 9am – 5pm Monday to Friday

For assistance https://www.qld.gov.au/housing/emergency-temporary-accommodation/housing-help-after-disaster

Repairing your home - Mortgage relief loans of up to $20,000

Call 13 QGOV (13 74 68)

For renters - A rental grant can help you meet the costs of moving into private rental accommodation if you are experiencing a crisis. If you are eligible, the rental grant is equivalent to 2 weeks rent and is paid directly to the landlord or agent. A Rental Grant is a one-off grant of 2 weeks rent for people in a housing crisis. It helps pay for the cost of moving into private rental accommodation.

Rental Grants are available to eligible people only. You can check your availability here https://www.qld.gov.au/housing/renting/rent-assistance/bond-loan/bond-loan-rental-grant-guide/bond-loan-rental-grant-eligibility

Temporary Housing

Ipswich Housing Service Centre
Level 1, ICON Tower
117 Brisbane Street
Ipswich Qld 4305


07 3437 6000
1800 636 390 (toll free within area)
1300 880 882 (maintenance enquiries)

Information from Tenants Union Queensland on tenants affected by floods -  Information for tenants affected by floods updated (tenantsqld.org.au)
Website: www.tenantsqld.org.au Phone: 1300 744 263

Information from Residential Tenancies Authority - Natural disasters | Residential Tenancies Authority (rta.qld.gov.au)

Semi-permanent housing arrangements

RentConnect officers can help you

  • prepare an application and apply for private rental properties
  • find suitable properties
  • make referrals
  • help you sustain a tenancy in the private market.

Are you a business that needs support after the flood? Visit Business Ipswich for information to help you get back on your feet https://www.businessipswich.com.au/investor-business-support/2022-flood-resources

FS101 Business Support Hub - Council is offering FS101 for local businesses who have been impacted by the flood event.

To use the facilities, please email business@ipswich.qld.gov.au or phone 07 3810 7534.

If you don’t currently have access to the internet, Telstra payphone have free Telstra Air Wi-Fi. You can also visit a local Ipswich Library https://www.ipswichlibraries.com.au/ for computer and internet access.

Community Centres
Community Centres across the city can also assist with computer, internet access and support services. Community centres are at the following locations:

Goodna Neighbourhood House
Computer and internet access available:
Monday – Friday
9.00 am – 3.00 pm

Leichhardt One Mile Community Centre
Reopening from Wednesday, 2 March
Has 1 computer and internet available
Monday – Thursday
9.00 am – 3.00 pm
9.00 am – 2.00 pm
Printer also available if completing form on phone and need to print

Camira Springfield Community Centre
Only 1 computer available so it would be by appointment only.
Call office number Monday – Thursday, 9.00 am – 12.00 pm to make an appointment

Riverview District Community Centre
2 computers and internet available:
Monday to Friday
8.00 am – 4.00 pm

Rosewood Community Centre
Computers and internet available:
9.00 am – 12.00 pm
Wednesdays & Thursdays
9.00 am – 3.00 pm
Fridays by appointment
Other times outside of these hours by appointment. Just send a message either on the phone or by Facebook.

Redbank Plains Community Centre
Internet access
(some laptops available with slow internet).
Monday - Friday