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All policies are made by resolution of Council in accordance with the provisions of the Local Government Act 2009. Policies are subject to regular review. For more information regarding Ipswich City Council Policies phone (07) 3810 6666.

Policy
Active City Policy (PDF, 425.3 KB)
Adaptive Reuse of Character Buildings Incentives Policy (PDF, 380.3 KB)
Advocacy for Regionally Significant Projects Policy (PDF, 370.2 KB)
Alcohol Consumption and Sale in Public Places Policy (PDF, 407.8 KB)
Animal Management Policy (PDF, 346.1 KB)
Annual Contracting Plan Financial Year 2025-2026 (PDF, 1.3 MB)
Artificial Intelligence Policy (PDF, 255.3 KB)
Arts and Culture Policy (PDF, 353.2 KB)
Asset Accounting Policy (PDF, 388.4 KB)
Audit and Risk Management Committee Charter (PDF, 298.9 KB)
Capital Investment in Provisional Projects Policy (PDF, 362.3 KB)
CEO Annual Performance Appraisal Policy (PDF, 367.5 KB)
Change of Ownership Fee Exemption Policy (PDF, 175.9 KB)
Children Young People and Families Policy (PDF, 365.4 KB)
Civic and Ceremonial Events Policy (PDF, 375.3 KB)
Code of Conduct for Queensland Councillors (PDF, 152.2 KB)
Community Engagement Policy (PDF, 444.6 KB)
Community Facilities and Operating Model Policy (PDF, 387.8 KB)
Community Funding and Support Policy (PDF, 390.1 KB)
Complaints Management Framework (PDF, 636.0 KB)
Complaints Management Policy (PDF, 455.6 KB)
Complaints Management Procedure (PDF, 418.2 KB)
Compliance and Enforcement Policy (PDF, 389.5 KB)
Confidentiality Policy (PDF, 380.3 KB)
Conflicts of Interest for Employees Policy (PDF, 393.7 KB)
Construction and Repair of Property Access Policy (PDF, 374.1 KB)
Corporate Security Camera Policy (PDF, 365.5 KB)
Councillor Acceptable Requests Guidelines and Staff Interaction Policy (PDF, 491.0 KB)
Councillor Briefings and Workshops Policy (PDF, 368.6 KB)
Councillor Capture and Retention of Public Records Policy (PDF, 366.0 KB)
Councillor Contact with Lobbyists, Developers and Submitters Policy (PDF, 363.9 KB)
Councillor Discretionary Funds Policy (PDF, 417.8 KB)
Councillor Expenses Reimbursement and Administrative Support Policy (PDF, 432.1 KB)
Credit Risk Policy (PDF, 211.9 KB)
Customer Service Policy (PDF, 371.1 KB)
Dealing with a Complaint Involving the Chief Executive Officer Policy (PDF, 402.9 KB)
Debt Policy (as per amended Budget Resolution) 2025-2026 (PDF, 242.8 KB)
Derivatives Policy (PDF, 270.4 KB)
Desired Standards of Service for Leash Free Dog Areas Policy (PDF, 441.2 KB)
Disability Access and Equity Policy (PDF, 347.0 KB)
Disaster Awareness Camera Network Policy (PDF, 305.6 KB)
Disaster Event Support to the Community Policy (PDF, 407.8 KB)
Disaster Management Policy (PDF, 411.2 KB)
Discount for Payment of Rates Policy (PDF, 183.3 KB)
Dividing Fence Policy (PDF, 396.0 KB)
Domestic Waste Collection Policy (PDF, 354.0 KB)
Drug and Alcohol Policy (Councillors) (PDF, 466.9 KB)
Early Property Acquisition Policy (PDF, 379.0 KB)
Economic Development Incentives Policy (PDF, 169.6 KB)
Election Caretaker Period Policy (PDF, 440.9 KB)
Environmental Offsets Policy (PDF, 497.6 KB)
Environmental Protection Policy (PDF, 304.9 KB)
Event Sponsorship Policy (PDF, 407.0 KB)
Financial Management Policy (as per amended Budget Resolution) 2025-2026 (PDF, 245.0 KB)
Framework for Development Applications and Related Activities Policy (PDF, 450.8 KB)
Fraud and Corruption Control Policy (PDF, 407.5 KB)
Free WiFi Policy (PDF, 214.9 KB)
Gifts, Benefits and Hospitality Policy (PDF, 514.8 KB)
Good Governance Policy (PDF, 353.9 KB)
Graffiti Removal Policy (PDF, 365.4 KB)
Hotel and Short-Term Accommodation Incentives Policy (PDF, 13.3 MB)
Housing Diversity and Affordability Incentives Policy (PDF, 7.2 MB)
Human Rights Policy (PDF, 342.8 KB)
Indigenous Accord Policy (PDF, 381.6 KB)
Information Governance Policy (PDF, 265.4 KB)
Information Privacy Policy (PDF, 360.2 KB)
Information Systems Security (InfoSec) Policy (PDF, 247.2 KB)
Infrastructure Asset Management Policy (PDF, 321.7 KB)
Infrastructure Levy Policy (PDF, 291.6 KB)
Internal Audit Charter (PDF, 336.8 KB)
Internal Events Services Policy (PDF, 364.3 KB)
International Relations Policy (PDF, 361.7 KB)
Investigation Policy (PDF, 374.4 KB)
Investment Policy (as per amended Budget Resolution) 2025-2026 (PDF, 244.6 KB)
Ipswich Art Gallery Collection Policy (PDF, 359.9 KB)
Ipswich Art Gallery Exhibitions Policy (PDF, 351.5 KB)
Ipswich City Council Advertising Spending Policy (PDF, 355.6 KB)
Ipswich City Council Standing Committees Terms of Reference (PDF, 345.5 KB)
Ipswich Enviroplan Program and Levy Policy (PDF, 407.3 KB)
Ipswich Waste Services Community Service Obligation Policy (PDF, 284.9 KB)
Ipswich Waste Services Competitive Neutrality Policy (PDF, 237.6 KB)
Keys to the City and Freedom of Entry Policy (PDF, 345.8 KB)
Landscape Areas on Nature Strips Policy (PDF, 367.3 KB)
Library Services Policy (PDF, 414.9 KB)
Local Law Making Policy (PDF, 441.6 KB)
Media and Corporate Communications Policy (PDF, 433.2 KB)
Meeting Conduct Policy (PDF, 534.5 KB)
Meetings Procedures Policy (PDF, 471.2 KB)
Natural Area Estate Fire Management Policy (PDF, 406.3 KB)
Natural Environment Policy (PDF, 399.4 KB)
Not-for-profit Community Organisation Incentives Policy (PDF, 387.5 KB)
Off-Site Stormwater Quality Improvement Policy (PDF, 297.0 KB)
Open Data Policy (PDF, 356.0 KB)
Pensioner Remission of Rates Policy (PDF, 371.8 KB)
Personal Tributes within Council's Open Space and Road Network Policy (PDF, 204.8 KB)
Procurement Policy (PDF, 301.5 KB)
Property Acquisition and Disposal Policy (PDF, 374.0 KB)
Provision of Information to Law Enforcement Agencies Policy (PDF, 380.7 KB)
Public Interest Disclosure Policy (PDF, 481.7 KB)
Public Interest Disclosure Procedure (PDF, 329.9 KB)
Public Monuments and Memorials Policy (PDF, 205.9 KB)
Public Participation at Council Meetings Application Form (PDF, 75.6 KB)
Public Participation at Ordinary Council Meetings Policy (PDF, 388.7 KB)
Public Works Policy (PDF, 375.8 KB)
Rates Concession Policy (PDF, 368.0 KB)
Rates Recovery Policy (PDF, 180.7 KB)
Record Keeping Policy (PDF, 364.6 KB)
Related Party Disclosure Policy (PDF, 223.0 KB)
Repairs to Unmaintained Roads Policy (PDF, 376.3 KB)
Representation of the City at Official Functions Policy (PDF, 368.6 KB)
Reserve Price Policy (PDF, 187.0 KB)
Residential Tenancy of Council Properties Policy (PDF, 358.2 KB)
Revenue Policy (as per amended Budget Resolution) 2025-2026 (PDF, 241.2 KB)
Review of Penalty Infringement Notices and Property Clearing Charges Policy (PDF, 356.1 KB)
Reward for Information Offered by Council Policy (PDF, 354.9 KB)
Rural Tourism Incentives Policy (PDF, 392.8 KB)
Safe City Program Policy (PDF, 375.5 KB)
Social Justice Policy (PDF, 350.3 KB)
Statement of Management Intent - Flying-Fox Roost Management in Ipswich City (PDF, 230.4 KB)
Sundry Debt Credit and Recovery Policy (PDF, 210.7 KB)
Support to the State Emergency Service Policy (PDF, 372.9 KB)
Sustainability Policy (PDF, 321.4 KB)
Tenure Over Council Property Policy (PDF, 310.1 KB)
Tenure for Telecommunications Infrastructure Policy (PDF, 364.8 KB)
Tenure of Land for Agistment Purposes Policy (PDF, 360.2 KB)
Traditional Land Access Strategic Policy (PDF, 396.9 KB)
Unreasonable Customer Conduct Management - Complaints Management Unit Procedure (PDF, 582.3 KB)
Unreasonable Customer Conduct Policy (PDF, 426.1 KB)
Urban Greening Policy (PDF, 403.6 KB)
Visual Identity Policy (PDF, 387.5 KB)
Volunteer Management Policy (PDF, 362.8 KB)
Working with Children Policy (PDF, 355.1 KB)
Workplace Health and Safety Policy (PDF, 371.2 KB)

Ipswich City Council respectfully acknowledges the Traditional Owners, the Jagera, Yuggera and Ugarapul people of the Yugara/Yagara Language Group, as custodians of the land and waters we share. We pay our respects to their Elders past, present and emerging, as the keepers of the traditions, customs, cultures and stories of proud peoples.